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Manager (Scrum Master)

Today 2025/06/27
Other Business Support Services
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Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.




About _VOIS:_VOIS Intro

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone




About _VOIS India:_VOIS Centre Intro

In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.




Job Decsription

-    Coach the team in agile practices while ensuring the application of scrum practices
-    Facilitate various meetings like daily scrum, sprint planning, sprint demo, and retrospective etc.
-    Estimate and plan for the whole software development project along with team
-    Forecast the number of deliverable possible in an iteration based on evidence
-    Build and maintain a healthy product backlog for team in coordination with the Product Owner
-    Ensuring a good relationship between the team and product owner as well as others outside the team
-    Resolve impediments, addressing team dynamics and establishing an environment where the team can be effective
-    Working in coordination with other scrum masters to resolve dependencies, address risks in program level SAFE agile framework
-    Work as the administrator of the scrum board. Ensure that user stories/tasks are up to date and the scrum tool, Jira software or otherwise, is working well. 
-    Tracking and recording various metrics and reports like burn down chart, defect density etc.
-    Works in the scrum of scrum with the RTE to improve productivity of the team, enhance existing processes and improving delivery effectiveness.
-    Minimum 3-4 years of experience as Scrum Master and min total 7-8 yrs experience.
-    Knowledge of agile methodology and frameworks like Scrum, Kanban, SAFE agile, etc. (SAFe Certified Preferred)
-    Basic knowledge of software development processes and procedures to understand the team needs (SDLC)
-    Working knowledge of tools such as Jira, Confluence
-    Knowledge about tasks, backlog tracking, burn down metrics, velocity, and user stories etc and can generate these reports as per the framework.
-    Working knowledge of Telecom Domain (Understand eTOM Framework)
 




_VOIS Equal Opportunity Employer Commitment India:

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!


Apply now, and we’ll be in touch!




Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.


Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.


If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.


Together we can.






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