Manager Sales Operations

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

Palo Alto Networks is seeking a results-driven Manager to join its Business Operations team. The ideal candidate will support the team in executing key deliverables and partner with C-level executives to drive strategic business decisions. This role requires a self-starter with a strong focus on driving business impact and operational efficiencies, while also serving as a process owner and subject matter expert. The Manager will play a pivotal role in mentoring, coaching, and growing the team, while providing a perfect balance of hands-on execution and leadership. This opportunity offers significant exposure and visibility across the business.

Your Impact

• Conduct and supervise in-depth analyses of business performance across cross-functional teams (e.g., Strategy, IT, Finance, Operations) to generate actionable insights and support key strategic initiatives
• Manage cross-functional projects, partnering closely with strategy, IT, finance, and operations to ensure smooth execution and alignment with business goals
• Identify process inefficiencies and proactively implement solutions to enhance productivity and operational efficiency
• Leverage data to provide insights and recommendations that guide decision-making at all levels
• Develop, measure, and maintain analytical excellence for the business, including creating and managing reporting frameworks for Key Performance Indicators (KPIs)
• Produce and deliver high-quality weekly, monthly, and quarterly reports to track progress against objectives
• Mentor and coach team members, fostering a culture of continuous improvement and skill development
• Demonstrated ability to drive results on complex, large-scale programs across multiple teams under tight deadlines
• Communicate analysis, insights, and recommendations effectively to non-technical audiences, including senior leadership and the broader go-to-market organization, in a clear and impactful manner

Your Experience 

• Bachelor’s degree in Business Administration, Operations Management, Business Analytics, or a related field or equivalent military experience required - MBA preferred
• 12+ years of experience in strategy, operations, or business performance roles (e.g., consulting, business operations, finance) within top technology or consulting firms.
• Proven leadership and team management skills, with a strong ability to inspire and guide cross-functional teams
• Excellent project management skills, with the capability to deliver multiple projects simultaneously
• Expertise in data analysis and reporting/tools. Experience in or a willingness to learn SQL, Tableau, Excel, Google BigQuery, Salesforce (SFDC) a plus
• Strong verbal and written communication skills with the ability to build relationships and influence across all levels
• Strategic mindset with a hands-on approach to executing plans methodically and effectively
• A proactive self-starter with a high-energy, company-first, positive attitude, thriving in a fast-paced, dynamic environment
• Experience in cross-functional leadership, program management, and creating executive-level presentations
• Go-to-Market organizational understanding coupled with APAC and Global experience preferred, with an understanding of regional business dynamics and cross-border coordination
• Flexibility in working hours for collaboration with headquarters and global teams

The Team

Our sales operation team members support our sales account managers and systems engineers to assist in large organization’s migrations to more cybersecurity. Sales operations work behind the scenes to make sure that our sales relationships run smoothly, enabling and empowering the teams across the world.

You support the sales team by providing research, reports, and craft and support systems and processes that enable the process of sales. It’s a true partnership, one built on building the best cybersecurity solutions for each individual client.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.