Job Description
Manager, Reliability Quality Engineer
The Opportunity
Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.
Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.
A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.
Role Overview
We are currently seeking a highly skilled and dedicated Application Test Engineer with extensive expertise in Veeva CRM applications. In this pivotal role, you will be entrusted with the responsibility of ensuring the highest quality and reliability of our CRM solutions. As an Application Test Engineer specializing in Salesforce/Veeva CRM, you will collaborate closely with other test engineers, product teams, and delivery leads to design and determine both functional and non-functional requirements. You will also be responsible for implementing the test suites accordingly.
We are looking for a candidate who possesses strong analytical skills, attention to detail, and a proactive approach to problem-solving. Excellent communication and interpersonal skills are essential, as you will be working with cross-functional teams to achieve our project goals. If you are passionate about quality assurance and have a proven track record in CRM application testing.
What will you do in this role
Conducting thorough testing and validation of CRM applications to ensure they meet the required standards and specifications.
Collaborating closely with cross-functional teams, including developers, business analysts, and product teams, to identify and resolve any issues or defects.
Developing and executing comprehensive test plans, test cases, and test scripts to validate the functionality, performance, and security of CRM applications
Providing detailed documentation and reports on testing activities, results, and any identified issues or defects.
Identifying, documenting, and tracking software defects and issues, ensuring they are resolved promptly and effectively.
Well-versed with all the phases of the Software Testing Lifecycle (STLC) including defect logging and closure.
Researching and implementing industry best practices and new testing technologies to continuously improve our QA processes.
Maintaining comprehensive documentation of test cases, test execution logs, and defect logs.
What should you have
Bachelor’s degree in computer science, Information Technology, or any Technology Stream.
4+ years of hands-on experience working as a quality assurance engineer with a reputed company.
Familiarity with the Pharmaceutical or Healthcare domain.
Strong knowledge of Sales Cloud and Service Cloud application testing scope to ensure the reliability and functionality of the CRM solutions.
Experience with test management tools like ALM (Application Lifecycle Management) and JIRA XRAY.
Strong analytical and problem-solving skills to identify and address issues during testing processes.
Experience with testing methodologies like Agile SCRUM and Waterfall.
Preferred Qualifications:
Experience with Robot Framework Test automation framework.
Understanding of SOQL (Salesforce Object Query Language) and SQL (Structured Query Language).
Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.
Who we are
We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.
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Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
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