Manager - Process Governance - (Project Management)

We are seeking a highly organized and detail-oriented Manager – Process Governance to drive compliance, data quality, and operational efficiency around our Time-Tracking Tool (Saviom) within our global operations. This role is critical in ensuring adherence to governance frameworks, enforcing compliance, and optimizing data integrity. The ideal candidate will have a strong background in process governance, stakeholder engagement, and change management, with a PMP certification as a mandatory requirement. 

Governance & Compliance: 

Stakeholder Engagement & Change Management: 

• Act as a bridge between EIT (Enterprise IT) and operations, gathering feedback, recommending process enhancements, and ensuring smooth implementation. 

  
  

• Drive alignment with key stakeholders through structured communication and process documentation. 

  
  

• Organize and lead governance forums to facilitate cross-functional collaboration. 

  
  

Training & Education: 

• Conduct regular training sessions to educate users on the Saviom tool, ensuring compliance and minimizing user errors. 

  
  

• Develop training materials, best practices, and knowledge-sharing initiatives to enhance tool adoption. 

  
  

• Communicate compliance updates effectively, including drafting Minutes of Meeting (MoMs) and governance reports. 

  
  

Process Optimization & Continuous Improvement: 

• Identify and address process inefficiencies, driving standardization and automation where applicable. 

  
  

• Implement governance best practices, leveraging technology to improve compliance workflows. 

  
  

• Monitor and improve reporting frameworks for tracking compliance, data quality, and tool utilization. 

  
  

• Bachelor's degree in Business, Operations Management, Information Systems, or a related field.
• 5+ years of experience in process governance, compliance, or data management within a complex organization.
• Strong understanding of governance frameworks, risk management, and regulatory requirements.
• Excellent stakeholder management skills, with the ability to influence and collaborate across functions.
• Experience in process optimization, continuous improvement, and compliance monitoring.
• Proficiency in governance-related tools and reporting platforms (e.g., Power BI, Tableau).

Preferred Qualifications:

• Experience in HR operations, workforce analytics, or similar governance-related roles.
• Familiarity with HR systems (e.g., Workday, SAP SuccessFactors) and data privacy regulations.
• Certification in governance, risk, and compliance (e.g., DAMA, CDMP, Lean Six Sigma).

Qualifications & Skills: 

• PMP certification is required. 

  
  

• Bachelor's degree in Business, Operations Management, Information Systems, or a related field. 

  
  

• 5+ years of experience in process governance, compliance, or project management within a global organization. 

  
  

• Expertise in time-tracking tools like Saviom, including report functionality and security roles. 

  
  

• Strong understanding of governance frameworks, compliance standards, and risk management. 

  
  

• Excellent stakeholder management and communication skills to influence and drive change. 

  
  

• Proficiency in reporting tools (e.g., Power BI, Tableau) and governance documentation. 

  
  

• Experience in process optimization, continuous improvement, and compliance monitoring. 

  
  

Preferred Qualifications: 

• Familiarity with HR systems (Workday, SAP SuccessFactors) and data privacy regulations. 

  
  

• Certification in governance, risk, and compliance (DAMA, CDMP, Lean Six Sigma)  

  
  

• Experience in managing governance for large-scale operations or workforce analytics. 

  
  

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion