About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.
About DP World Global Service Centre
DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade.
Role Purpose:
The HRIS Master Data Management Specialist is a key member of our global People Shared Services team and serves as a liaison between People and Technology departments, ensuring accurate management and maintenance of global People data across all systems. This role is crucial for maintaining data integrity and supporting HR processes through effective data management.
Designation: Sr Manager / Manager
Base Location: Navi Mumbai
Reporting to: Deputy General Manager- GSC- People
Key Accountabilities:
- Data Management and Governance:
- Monitor and maintain HR systems to ensure alignment with business requirements and organizational goals.
- Manage data integration between HR systems and other enterprise systems to ensure accuracy and consistency.
- Create and maintain enterprise structure and data elements such as legal entities and business units, in relevant HR systems, in line with Logistics industry standards, and supervise changes with the Group technology team.
- Serve as the global point of contact for HR systems data management, responding to inquiries and providing timely resolution or escalation.
- Conduct quality assurance on organizational structures and reporting lines set in systems.
- Support bulk data uploads and resolve data inconsistencies or inaccuracies.
- Educate and support super users/systems’ administrators through regular meetings and training sessions to enhance their proficiency and usage of HRIS systems.
- Ensure compliance with data protection regulations and guidelines, maintain data security and confidentiality standards within the HRIS, and relevant access rights.
- Participate in HR projects related to system implementations, process improvements, and automation initiatives.
- Technical Support:
- Provide technical support for HR systems architecture, troubleshoot issues, and recommend solutions for improvement.
- Implement solutions to streamline data flows and enhance reporting capabilities.
- Mange enhancement projects and changes requests through a ticketing system while adhering to DP World's unique methodology and standards.
- Stakeholder Collaboration: Work closely with the global HR, IT, Finance, Legal and other departments to perform regular HRIS checks.
- Compliance and Security: Ensure HR systems comply with global data standards, legal requirements, confidentiality levels and internal policies. Provide support during audits.
- Trainings & Documentation: Maintain comprehensive and up-to-date documentation of HR systems architecture and configurations. Share expertise knowledge with colleagues provide training and support as required.
- Project Coordination: Coordinate HR systems projects, ensuring alignment with business goals and timely completion. Collaborate with various stakeholders across the organization, including project managers, developers, Finance analysts and HR administrators, to design, develop, and implement efficient and scalable solutions.
Required Competencies:
- Proven experience of 5 years minimum in managing HR Master Data and HR Systems, in an international environment.
- Expertise in HR information systems and data management governance best practices.
- Familiarity with global data protection regulations and confidentiality requirements.
- Excellent attention to detail, accuracy, and organizational skills.
- Project Management skills and collaboration with diverse stakeholders at all levels and across all geographies.
- Proficient in MS Office Suite and data analysis tools, in particular Excel and Power BI.
- Highly customer oriented.
- Ability to work independently and collaboratively in a fast-paced, dynamic, and multi-cultural environment, managing multiple projects simultaneously.
Required Qualification: Bachelor’s degree in information systems or a related field.
Minimum Experience:
- Minimum of 5 years in HRIS Systems Specialist roles, with expertise in managing HRIS systems such as SAP HCM, Oracle HCM, Workday, etc.
- Experience in the logistics and supply chain industry is desirable.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
