Manager - People Business Partner - Global Service Centre

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.  With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. 

About DP World Global Service Centre

DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade. 

Designation: Manager 

Base Location: Navi Mumbai

Reporting to: Deputy General Manager– People Business Partner – GSC

Key Accountabilities:

• Strategic HR 
• Collaborate with senior stakeholders to align HR strategy with business goals.
• Develop and implement HR initiatives to support GSC growth ambition.
• HR Compliance and Policies:
• Ensure compliance with labor laws and company policies
• Advise management on HR-related legal and regulatory matters
• Design, maintain & enhance HR policies to support the demography of shared services
• Employee Relations:
• Act as a point of contact for employee concerns and grievances.
• Mediate conflicts and facilitate resolutions between employees and management
• Define proactive approach to understand risks & mitigate Attrition
• Training and Development:
• Define effective learning & development plan in liaison with GSC leaders & L&D COE. 
• Identify training needs and enable development plans for employees
• Coordinate training programs to enhance skills and competencies
• Talent management
• Define & implement framework to identify talent
• Lead the Annual Compensation Review linked to Talent heatmap
• Enable effective performance appraisal process & enforce organization guidelines through discussions with people managers
• Enable and implement career development and succession plans
• Employee Engagement:
• Drive initiatives to enhance employee engagement and satisfaction.
• Develop strategies for fostering a positive work culture
• Development of an Organizational culture that emphasizes customer centricity, collaboration and positive work relationships.
• Be liaison between GSC team & various HR COEs to ensure requisite support
• Periodically review the system, structure and the people of the company and take corrective measures. 
• Ensure the compliance of the organization’s health, safety and environmental policies. 

Skills & Competencies: 

• At least 13 years of HRBP experience, with 3-5 years leading team 
• Self-starter with high result orientation; can thrive in an entrepreneurial environment.
• Good communication skills, stakeholder management & can challenge status quo
• Critical thinker and problem-solving skills
• Analytical skills, hands-on on dashboards & reporting

Required Qualification:  

• MBA from a premier institute (Tier 1/2)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.