Manager - Organizational Reporting and Business Insights

Every day, Guardian provides Americans the security they deserve through our insurance and wealth management products and services. Since our founding in 1860, our long-term view has helped our customers prepare for whatever life brings whether starting a family, planning, or taking care of employees. Today, we're a Fortune 500 mutual company and a leading provider of life, disability, dental, and other benefits for individuals, at the workplace and through government sponsored programs. The Guardian community of over 9,000 employees and our network of over 2,500 financial representatives is committed to serving with expertise when, where and how our clients need us. Our commitments rest on a strong financial foundation, which at year-end 2021 included $10.7 billion in capital and $1.9 billion in operating income. For more information, please visit guardianlife.com or follow us on Facebook, LinkedIn, Twitter and YouTube.

Guardian India Operations Private Limited is a subsidiary of The Guardian Life Insurance Company of America® (Guardian) and provides IT and ITES services, consulting and business solutions to Guardian and its affiliates. In India, we are located in Chennai and Gurugram.

Why should you join us? 

We are certified as a Great Places to Work 2021 & 2023, India's Best Workplaces for Women 2021 (Top 100), India's Best Workplaces in IT and IT-BPM 2021 (Top 75) and India's Best Workplaces for Health and Wellness 2021 (Top 15) and 2022 (Top 40).

You will explore, learn and engage in challenging projects; get coached and mentored that will help  you grow professionally and personally.  

We nurture a wellness culture that empowers you to be healthier, happier, and more productive.

We offer you an experience that fosters an inclusive culture where everyone can thrive and bring their best selves to work every day. 

With a modern workplace that promotes empowerment, collaboration, innovation, and growth, you could unleash your fullest potential.

There's no better time to join us—we are more than 160-years-old with a startup spirit and dynamic culture that values people and doing the right thing. Together, we will focus on driving agility and innovation in everything we do. Come, join us!

Welcome to the world of opportunities where you can learn and grow your career and take care of your well-being.

Responsibilities

We are seeking a seasoned professional to lead our centralized Organizational Reporting and Business Insights function. Successful candidate will work closely with Business leaders in conceptualizing performance metrics, developing their definitions and consequently, updating and maintaining the data dictionary and wireframes to ensure a centralized source of truth for performance management at Guardian India. They will design data flows/structures and liaise with Technology teams to ensure development and timely refresh of the dashboards. They will be required to build leadership reports, provide business insights, and provide inputs to organizational and functional presentations and reports.

Business insights and analysis

• Analyze data to identify trends, opportunities, and risks.
• Develop and present insights to stakeholders, informing business strategies.
• Have a keen understanding of the BFSI, insurance and GCC sectors

Performance management

• Deep understanding of typical performance measurement & reporting frameworks, KPIs
• Ability to conceptualize key performance indicators / metrics to track and monitor business performance for ex. Utilization to measure worker productivity

Understanding of Data Development & Modeling

• Deep understanding of data warehousing, data engineering, reporting and analytics.
• Knowledge of data processes, best practices and project management
• Ability to develop data flows, architecture and calculation models.
• Ensure data quality, security, and compliance with organizational standards.

Data & Metadata Management

• Maintain and update the organization's central data dictionary, ensuring
  • Point-in-time source of truth for metric definitions, calculations, source, data owner
  • Consistency and integrity of data (source of truth)
• Collaborate with stakeholders to identify data requirements and develop data governance policies.

Data Visualization and Reporting

• Design and develop wireframes, data visualizations, dashboards, and reports to support business decision-making.
• Provide inputs to organizational and functional presentations, reports, and publications.

Stakeholder Management

• Collaborate with cross-functional teams, including Finance, Operations, and IT.
• Provide training and support to users on reporting tools and data visualization.

Requirements

• Bachelor's/ Master's in Computer Science, Information Technology, or related field
• Experience of working in the BFSI industry, preferably insurance sector
• 10-15 years of experience in data management, business intelligence, or analytics.
• Proven experience in data visualization tools (e.g., Tableau, Power BI).
• Strong understanding of data warehousing concepts.
• Data management and governance.
• Data visualization and reporting.
• Data warehousing and ETL.
• SQL, data modeling, and database design.
• Analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Certification in data management, business intelligence, or analytics (e.g., CDMP, CBIP).
• Experience with cloud-based data platforms (e.g., AWS, Azure).
• Knowledge of machine learning and AI concepts.

This position can be based in any of the following locations:

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday