Manager - Operation Excellence - Contract Logistics

Job Responsibilities:
•    Develop and implement a comprehensive operations excellence strategy to drive continuous improvement and operational excellence across all aspects of supply chain at across TML Sites.
•    Overseeing daily operations from Inbound to outbound, staff management, Liase with customer and respond to their queries. Worked in an environment of Forklifts/racking and automation process. Ensure smooth functioning of warehouse to meet customer demands and optimize efficient use of resources.
•    Lead cross-functional teams to identify, prioritize, and execute process improvement projects, leveraging methodologies such as Lean Six Sigma, Kaizen, and Agile to achieve measurable results.
•    Monitor and analyse warehouse performance metrics, identifying areas for improvement and implementing corrective actions.
•    Collaborate with senior leadership, department heads, and operational teams to define performance metrics, set targets, and establish KPIs to monitor and measure progress towards operational excellence goals.
•    Process driven to implement strong warehouse operations process on floor driving inventory accuracy, safety, process improvements and manpower management.
•    Lead, mentor, and train warehouse staff to ensure high performance and adherence to safety standards.
•    Develop and implement standardized processes, procedures, and best practices for TML Sites, ensuring compliance with industry regulations and customer requirements.
•    Establish and maintain strong relationships with key stakeholders, including clients, vendors, and partners, to drive collaboration and alignment on operational excellence / Operation initiatives.
•    Stay abreast of industry trends, emerging technologies, and best practices in supply chain management and contract logistics, recommending innovative solutions to drive operational excellence and competitive advantage.
•    Provide regular updates, reports, and presentations to senior management on the progress, impact, and ROI of operations excellence initiatives and project implementations across TML Sites
•    Drive change management initiatives to foster a culture of innovation, accountability, and continuous improvement throughout the organization.
•    Develop and implement efficient warehouse layout and processes to optimize space and productivity.
•    Recruit, train, and supervise warehouse staff, ensuring adherence to company policies ,procedures and Industry best practises.
•    Analyse operational processes and identify opportunities for improvement across warehouse operations in terms of efficiency, cost savings, value add and safety.
 

Qualifications and Competencies:

• Graduate/Postgraduate from a recognized university or institute. 
• Should have minimum 10 to 15 years’ experience in Warehouse Operations (Spare parts / automotive/technology/Industrial).
• Experience in preparing Monthly reports/trend analysis /expense reports.
• Problem Solving and innovation 
• Good People management skills (Blue and white collar). Should have worked in environment of more than 100 Headcount greater than 1 lac sq.ft area  and in multiple shift operations.
• Good working knowledge of SAP/WMS or any ERP module used in warehouse operations.
• Working idea of 5S/Kaizen/Operations excellence templates
• At least 6sigma green belt (must have)
• Black belt certified (nice to have; not mandatory)
• Well versed in English/Hindi/Bengali
• Drive Results 
• Making others excel. 
• Creating growth 
• Adapt and Evolve 
• Ability to lead and drive EHS / Operations excellence culture in the organization. 
• Candidates must be able to present themselves well across the organization. 
• Efficient communication and writing skills including preparing MIS / KPI dashboards
• Self-Initiator / Starter. Drive warehouse audit programs independently.
• Communication & Interpersonal Skills 
• Excellent Knowledge of MS Office, Power Point Presentation