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Manager, Network Insourcing: NRE Infrastructure Engineer

Yesterday 2025/07/30
Other Business Support Services
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Job Description

Job Description


Manager, Network Insourcing: NRE Infrastructure Engineer


The Opportunity


  • Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
  • Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
  • Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.


A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.


Role Overview


The selected candidate will have the opportunity to work on complex problems locally, regionally, and globally and work with team members and customers across the globe. He/she will work closely with Network Product teams, various IT team members across multiple disciplines and business stakeholders. The position requires a Senior Network Specialist with strong Networking experiences to troubleshoot/remediate wide breadth of issues and support a variety of technologies as part of a lean, agile, and fast paced team with the aim to improve the reliability of the Networks. The candidate will at times be a technical lead for projects, remediation efforts and oversee the work of team members working offshore as part of a managed service. There may be a need to occasionally travel to other sites and IT hubs internationally.


What will you do in this role:


The enterprise Information Technology field is rapidly changing.  The explosion of data tied to the ubiquity of digital technologies and services available to consumers is changing the expectations of senior leaders, employees, customers and patients.  People want access to information, everywhere, on any device, anytime. These challenges require IT to significantly uplift its technology assets and skillsets to speed up and drive the changes. To address this challenge, IT has established a five Tech Centers model in Austin, Rahway, West Point, Singapore, and Prague to provide a follow-the-sun operational model leveraging networked teams that can better support the business, the patients and make the cross work between different departments and regions more agile. 


We are seeking a talented and energetic Senior Network Specialist to support our large global network for our company. You will have the opportunity to work on global teams to identify and tackle the biggest opportunities and challenges at the intersection of healthcare, information, and technology. This position will report into the Network Reliability Engineering product group that focus on continuous service improvement, support network remediation effort, leverage Network automation and predictive trending to fix issue before disruption and develop meaningful operational matrix and dashboard.


What should you have:


  • Bachelor’s degree in information technology, Computer Science, or any Technology stream.
  • Required Experience and Skill:
    • 4-8 years’ experience in Routing & Switching, Network Security and Cloud technologies.
    • At least 3 years of experience in providing Network technical support and service delivery.  
    • Excellent communication and interpersonal skills.
    • Ability to work in high pressure dynamic environment and independently prioritize work.
    • Handle repetitive issues and investigations or special request.
    • Address remediation efforts (Long term remediation, Vulnerability, Health checks…etc)
    • Knowledge in Routing & Switching, Wireless, Load Balancing, Data Center
    • Technologies, SD-WAN and ACI (Cisco, Velocloud, F5.etc)
    • Good knowledge in TCP/IP protocol stacks
    • Understanding of Network Security and Cloud (AWS, Azure, DMZ, Palo Alto, ASA, FTD, SASE…etc)
    • Experience with Network Operations and drive Network automation adoptions.
    • Familiar with automation, monitoring and reporting tool such as or like (example ServONE, Ansible, Glueware, NetBrain)
  • Desired Experience and Skills:
    • At least 5 years’ experience supporting networks for a large company with 10,000 employees or more.
    • Understanding of service management & best practices (Example ITIL) – Incident, Problem, Change
    • Understanding of ITSM tools such as ServiceNow
    • Experience with project management.
    • Understanding of collaboration services will be ideal (Voice, Video, Web Conferencing & Web Casting)
    • The selected candidate will have excellent time management skills, be a self-starter, and
    • able to set priorities according to business needs with minimal oversight.
    • A strong desire to locate and resolve the root cause of complex problems.

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.


Who we are:


We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.


What we look for:


Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


#HYDIT2025


Current Employees apply HERE


Current Contingent Workers apply HERE


Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 


Employee Status:


Regular

Relocation:


VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:


Hybrid

Shift:


Valid Driving License:


Hazardous Material(s):


Job Posting End Date:


04/30/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.



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