Manager, Global Data Center Planner

Job Description

Manager, Global Data Center Planner

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. 

  
  

• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. 

  
  

• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. 

  
  

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. 

Role Overview:

We have an exciting new job opportunity and are looking to hire an IT Hosting Planner. At our company, we are committed to delivering innovative health solutions that advance the prevention and treatment of diseases in people and animals. Join our Data Center Services Product Team and be part of a team that supports the delivery of Technology Space products and services globally.

What will you do in this role:

• Integrate with site and global teams to act as IT demand coordinator to properly allocate hosting infrastructure resources such as space, power, cooling, and cabling.
• Virtually plan IT infrastructure demand and create required workflows via Sunbird Data Center Infrastructure Management (DCIM) system.
• Manage workflow via the ServiceNow ticketing system.
• Develop and maintain supporting documentation such as Job Aids and Work Instructions.
• Work closely with all stakeholders to ensure smooth implementation of projects.
• Proactively manage the quality of data contained in Sunbird DCIM and ServiceNow CMDB.
• Manage processes to onboard and offboard sites in Sunbird DCIM as our company portfolio changes over time.
• Maintain effective relationships with vendors, suppliers, and internal stakeholders to ensure effective, high-quality delivery and appropriate cost management.

What you should have:

Required

• 3+ years data center solution delivery supporting 24/7/365 mission critical services.
• Strong interpersonal, communication and presentation skills.
• Prior experience with and understanding of large enterprise critical facility design.
• Understanding of structured cabling systems, network and connectivity standards, power resiliency, and hardware installation.
• Ability to adapt to changing technology environments.
• Understanding of ITIL processes, compliance and quality programs, audits and physical security.
• Ability to coordinate large scale deployments and develop and improve processes.
• Ability to develop relationships with people in diverse global geographies. This includes company employees, external partners and vendors.
• Ability to resolve problems in high-stress, high-visibility situations.
• IT asset management experience.
• Fluent in English (oral and written)

Preferred

• Data Center Certifications such as CDCDP, DCDC, CDCS or equivalent.
• Other IT technical certifications.
• Experience with DCIM Sunbird, ServiceNow, Jira and Confluence.

We welcome you to a truly global, dynamic, and challenging environment with great opportunities for personal development. Our benefits are very competitive, and the summary below will give you an idea of what you can expect:

• Opportunities for trainings, certifications, coaching, and e-learning modules for long-term job opportunities and development
• Flexibility in working hours

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. 

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

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