Job Description
Company Description
IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.
Job Description
Responsibilities
- The Associate Manager ensures that work delivered to clients are compliant to the Group and Company compliance policies as well as local regulatory framework.
- The Associate Manager maintains the senior operational relationships with clients in his/her portfolio. Have a deep understanding of clients’ ongoing business and the structure’s goals.
Tasks
- Train and coach team members working under his/her supervision.
- Ensure Maintenance of Fund’s books and records in accordance with the Offering Memorandum and other Constitutive Documents.
- Ensure all investor requests (capital accounts, confirmations, etc) are attended for.
- In charge of a portfolio as determined by Head of Accounting.
- Handle client issues and/or complaints. Escalate high complex ones to Manager or Head of Delivery to handle.
- Review and ensure that the work of junior team members delivered on-time to clients. Escalate high complex work to Manager for final review.
- Review Regulatory reporting prepared by Associates and Senior Associates.
- Review financial statements prepared by FS team prior to sending to clients.
- Ensure that new methodologies, standards, new regulations and correct use of software, are applied within the team to better service the client.
- Work closely together with the other functions and ensure that all client deadlines and milestones are met as per the plan.
- Work together with Manager / Director-Accounting Services to ensure a proper allocation of client/task to the team members.
- Ensure that team members follows all internal procedures and policies of the Accounting Team.
- Attend other ad-hoc request from clients or allocated by Manager.
- Monitoring of budgets, identifying revenue opportunities and monitoring of WIP.
- Participate and provide input to the performance review and development plan of team members whom he/she has worked with, trained or coached.
- Ensure protections of information assets of IQ-EQ MU and to abide by the ISMS in place at IQ-EQ MU.
Key competencies for position and level
- Customer focus
- Communicates effectively
- Develops talent
- Directs work
- Collaborates
Key behaviours we expect to see
In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
- Accuracy
- Approachability
- Attention to detail
- Prioritisation
- Proactivity
- Relationship Building
- Taking ownership
Deliverables (KPIs)
- On-time delivery
- # Compliance or internal audit deficiencies of client dossiers assigned
- # Complaints from clients on files reviewed (quality)
- Timely escalation
Qualifications
Required Experience
Education / professional qualifications
- Degree holder and/or related Professional qualification
Background experience
- Minimum 5 years of operational experience in fund accounting services, preferably handling Private Equity funds
Technical
- Experience in complex accounting
- Sound Knowledge of IndAS, IFRS, US GAAP, Preparation of Financial Statements applicable laws and regulations
Computer / program knowledge
- Good Knowledge of PAXUS and/or Microgen preferably
