Job Description
Assistant Business Service Role
Primary Job
- Servicing on all Sales & basic lifecycle management queries
- Working with cross functional teams for better resolution of merchant queries.
- Cross-sell of PayU Products to merchants
- Role Involves reaching out to all merchants on daily basis for business continuation, drop, uplift and more with issue resolution and reconciliations
Roles & Responsibilities :
- Identify leads in segment, i.e. government, education and utility; and work towards signing them with PayU for payment gateway products.
- Manage existing accounts to ensure revenue levels are grown and product array widened, through cross sell
- Work closely with regional business lead in strategic and tactical planning for the region
- Conduct product presentations, demo, commercial negotiation and agreement closure.
- Act as first point of contact from business team for merchant queries.
- Work with internal stakeholders in ensuring customer satisfaction with PayU product & services
- Achieve allocated quarterly and yearly targets for sales in dedicated region.
What are we looking for :
- 2-5 years of experience in sales, business development, or account management
- Experience in merchant servicing & engagement
- Experience in portfolio management, cross sell & upsell
- Excellent written and verbal communication skills.
- Ability to think strategically and execute methodically.
- Comfortable in a fast-paced, multi-tasked, high-energy environment.
- Collaborative working style. Must work well in a team environment.
What we offer (Standard)
- A positive, get-things-done workplace
- A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this)
- An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
- Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale
