About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh
approach to building and delivering software that is affordable, quick to implement, and designed for the end user.
Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more
than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a
better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales
automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots),
supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best
Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products
TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best
Relationship.
Job Description
Applied AI is taking scientific research and applying it to business problems.
As a Manager of Applied AI engineering team, you will help drive the application of AI across our suite of products in addition to developing the thinking of our team. You will direct and shape the data science philosophy, planning and strategy for the team, as we explore multi-modal, multi lingual use cases through the use of Generative AI.
Responsibilities:
All your information will be kept confidential according to EEO guidelines.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
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