You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Function Description
The Rewards Controllership organization is part of the Global Controllership organization and is responsible for end-to-end accounting, financial reporting of Global Rewards expense and the related liabilities, which represents two of the largest financial statement lines of the company. Alongside accounting, reporting and business advisory, Rewards Controllership team is playing a pivotal role in transforming and modernization its accounting and reporting functionalities as part of Enterprise led multi-year Loyalty Technology Transformation journey.
This position is a key member of the transformation team driving Global Rewards Platform Transformation initiatives, in partnership with Loyalty Technology, Finance Technology teams and other Finance stakeholders.
Responsibilities include, but are not limited to:
- The successful candidate will be responsible for leading Technology Transformation initiatives to meet the requirements of a rapidly evolving loyalty landscape driven by regulatory requirements and loyalty modernization objective.
- Loyalty platform modernization will significantly impact membership rewards accounting and reporting processes and will require extensive focus on requirements gathering, User Acceptance Testing (UAT), post implementation tracking.
- The role will also require effective change and issue management of high priority business initiatives, and new product launches which will entail:
- Cataloging and championing closure of any issues surfacing from BU/MRT Development.
- Developing/maintaining key process flows with controls, assessment and development of new controls, including influencing controls across platforms
- Management and coordination of audit queries.
This is a FinTech role requiring the candidate to work closely within the wider teams to support Finance Technology transformation, issues management and delivery of the Finance Data Governance roadmap.
Minimum Qualifications/ Preferred Qualification
- 5+ years of work experience in Finance / FinTech roles with a degree or equivalent experience in Accounting or Finance is a plus.
- Experience with assessment of control requirements, producing robust documentation, and ensuring appropriate communication with partners and leadership
- Implement strong project governance through effective change and issue management, drive impact assessment, proactive identification and effective communication.
- Demonstrate Project Management experience and delivery of complex workstreams or initiatives.
- Knowledge of Agile principles and practices at Amex
- Proven track record to optimally interact with all levels and stakeholders of an organization including senior leadership.
- Results driven, self-starter; able to lead and influence without authority.
- Strong communication and relationship skills.
- A proven leader who can energize and encourage a diverse team of professionals.
- Ability to handle high pressure environment with daring deadlines while balancing long term / short term impacts.
- Strong collaborator - can work across the Enterprise to get results while understanding and incorporating multiple viewpoints.
- Proven analytical skills; knowledge of Rewards or the loyalty industry is preferred.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
