Manager-Controller

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Purpose of the role:

As part of a world-class Controllership group, the C&FRC organization is responsible for managing end to end credit and fraud process from reserve adequacy assessment through to the external and regulatory reporting.

Additionally, the C&FRC processes underwent a significant change with the implementation of IFRS9 effective January 2018 and CECL effective January 2020. They will work closely with Controllership, Risk, Risk Finance, Technologies, and other groups responsible for day-to-day deliverables.

This role will support tech development of various features for credit reserving, disclosures, and management report as Product Owner (PO). Of all the roles in the agile team, the product owner role is the most pivotal. The product owner holds the vision for the product, has a solid understanding of the users and the business problem being solved, and collaborates closely and regularly with the development team to deliver on that vision.

Responsibilities:

·Create and communicate the vision, value and priorities of the product and collaborate closely and constantly with the development team on delivery of product features

·Be the bridge between the delivery team, and the stakeholders

·Understand the needs of the business and the user with respect to the product/features

Academic Background:

·5-7 years of strong techno-functional knowledge in SQL, Tableau, VBA, Macros

·Degree in Engineering / Accounting / Finance

Functional Skills/Capabilities:

·Strong process orientation and analytical problem-solving skills, demonstrated process improvement

·Excellent written and verbal communications skills, strong collaboration and relationship skills

Technical Skills/Capabilities:

·Knowledge of Agile, Rally, SQL, UAT testing is required

·Awareness of relevant US GAAP/IFRS (Accounting knowledge) a plus

·Analytical skills with the ability to undertake cause effect analysis

·Knowledge of financial systems

Behavioral Skills/Capabilities:

·Results driven, self-starter, able to lead and influence without direct authority

·Ability to be flexible, prioritize multiple demands, and effectively manage in a matrix organization

Enterprise Leadership Behaviors:

·Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective

·Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential

·Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage

·Gather feature requests from other business stakeholders and manage and prioritize them into a single backlog

·Lead a team of 3-4 colleagues

·Define and refine user stories with clear acceptance criteria

·Prioritize user stories for sprint planning and backlog refinement meetings

·Actively participate in the sprint planning, backlog refinement, Show and Tell and sprint review meetings

·Attend daily stand-ups and answer questions and remove impediments

·Review and accept stories when they have been fully delivered and meet the definition of done

·Perform thorough validations/UAT of system changes and provide walk through to business team

Critical Factors to Success:

·Stay relevant & agile to business / functional requirements.

·Lead with a digital mindset - understand, leverage & implement technological changes

·Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders

·Lead with an ext