You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
This role sits within the International Financial Crimes Governance & Program Enablement - APAC team.The team is part of Global Financial Crimes Compliance (GFCC) and provides financial crime program subject matter expertise and guidance to all APAC region market compliance teams, line of business compliance and business colleagues responsible for development/implementation of new products/processes/systems. The team is responsible for overseeing the market level financial crime programs and ensuring implementation of systems, controls and procedures that are compliant with Enterprise standards, Legal Entity policy, and specific local market requirements. They are also responsible for maintaining a formal governance framework which continuously monitors the health of each markets program and ensures consistency and alignment with enterprise expectations.
This role includes, but is not limited to the following responsibilities:
- Oversight and governance support of all financial crime {anti-money laundering/countering financing of terrorism (AML/CFT); anti-corruption (AC) and sanctions} related matters across the APAC region for all American Express products, services and business lines.
- Ensuring that financial crime compliance risks are adequately identified, assessed, monitored, and controlled in accordance with the Enterprise Minimum Standards and documented GFCC Framework.
- Lead the coordination of all APAC financial crime legal entity audits and support other relevant internal and external audits and regulatory exams/ad hoc requests in collaboration with team management.
- Monitor and track resolution of issues, gaps and remediation actions arising from internal and external audits, self-assessment processes and incidents in collaboration with team management.
- Lead /support governance related work including the upkeep and review of our procedures and inventories; coordination of our input into Enterprise policies and procedures; and supporting the preparation of documentation for committees and senior management.
- Undertake ongoing assessments of financial crime controls within the APAC region by market and/or business and escalating matters of significance to management.
- Providing advice and guidance to markets and business colleagues responsible for developing and implementing market and/or business specific financial crime policies, programs and procedures.
- Liaising with key operational stakeholders and offering insightful advice regarding financial crime matters.
- Helping to prioritize competing regional and market and/or business needs to ensure that an effective financial crime program is operational for all markets and businesses.
- Monitoring financial crime regulatory change and assist in implementing such changes within the relevant market and /or business in an effective and timely manner.
- Provide input into the enhancement of appropriate reporting for all elements of the financial crime program and provide reports and regular updates to senior management on the operation and effectiveness of systems and controls.
- Supporting and strengthening the efforts of American Express to assist in the global fight against all aspects of financial crime.
Minimum Qualification:
- At least 4 years’ experience or more of demonstrated financial crime compliance experience.
- In-depth knowledge and understanding of financial crime and related regulatory requirements throughout the APAC region.
- Extensive experience in identifying financial crime risks, in particular for credit cards and merchant services amongst others and developing and implementing financial crime programs and controls to manage identified risks.
- Excellent communication skills and the ability to develop and maintain relationships.
- Strong judgement.
- Self-motivated, energetic team player with proven ability to work effectively across jurisdictions and with all levels of management.
- Ability to manage multiple tasks, take on additional responsibilities, and prioritize work in a deadline-intensive environment.
- Aptitude for analysis, investigation & problem solving.
Preferred Qualification:
- Experience of working in a complex matrix organization structure is an advantage.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
