Job Description
Summary of Position:Sales Effectiveness & Analytics work is focused on developing, implementing, and monitoring compliance with sales processes and tools to improve sales force effectiveness including:•Selecting, managing and training on sales related systems and databases (e.g., CRM: customer relationship management systems, ETMS: electronic territory management systems, etc.)•Analyzing sales process reports (e.g., sales activities, opportunity pipeline, average time to close, characteristics of wins vs. losses, etc.) to identify areas for sales process improvement•Assisting sales teams with sales reporting and individual account/sales territory planning•Developing territorial sales quotas in accordance with the profit plan•May prepare & control commission incentive budgetsKey Responsibilities:The CommEx Insights Manager is our experienced CommEx role to support analytics work at international level. It is an expert in analytics to drive consistent analysis and insight across regions incl. strategic product/New product performance deep-dive, Market Share forecast and analysis, Sales Incentive and SPIF payment analytics, sales team efficiency and effectiveness.The role should have strong business acumen to identify and qualifying the impact of various business opportunity based on data.The role provides and applies efficient action-oriented and innovative recommendations to drive sales, process efficiencies and optimize costs.The CommEx Insights Manager is our experienced CommEx role to support analytics work at international level. It is an expert in analytics to drive consistent analysis and insight across regions incl. strategic product/New product performance deep-dive, Market Share forecast and analysis, Sales Incentive and SPIF payment analytics, sales team efficiency and effectiveness.The role should have strong business acumen to identify and qualifying the impact of various business opportunity based on data.The role provides and applies efficient action-oriented and innovative recommendations to drive sales, process efficiencies and optimize costs.Key Requirements/Minimum Qualifications:6-8 years of total experience.Focus + Specialization on Insighs led by International. Be a generalist when it comes to markets, procedures, and franchises.Drive go-to-market analysis and optimization and territory alignment ensure standardisation in the approach internationally.Play role of advisor/consultant for CommEx associatesProactively identify opportunities for process improvementsData & Data QualityIdentify data cleansing needs and quality improvements, collaborating with relevant stakeholders (e.g. Customer Operations/CDA & sales teams) to address SFDC customer data gapsCoordinate data validation efforts locally in collaboration with relevant International Product Owner team.Stakeholder InteractionsIn interactions with International, region insight team, collect feedback, issues, and improvement opportunities on CommEx data and analytics, tools, and processes.Ensure relevance of analytics deployed by consistently engaging with stakeholders in field and back office. Deliver training locally for - Region and local team on relevant analytics based on needs.Work hours: 1 PM to 10 PM ISTRelocation assistance: YesEmployment Scams: Alcon is aware of employment scams which make false use of our company name or leader’s names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly.If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings.ATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.Find Jobs for EmployeesFind Jobs for Contingent WorkerAlcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.
