Manager Cloud Engineering-2

Job Description:

Responsibilities

• 24*7 Support of DXC production Cloud Offerings
  • including operations, incidents, service requests and execution of changes
• Proactively and continuously improve the service through
  • driving further automation
  • fixing incident root causes
  • suggesting more agile and effective ways of working
• Take full ownership of incoming actions and issues and drive them to resolution
  • Work within a tight Cloud Operations multi-skilled team
  • Using the skills you have now
  • Consulting with other team members to extend your reach to get to success
  • Sharing back what you’ve learned
• Handle some simple NSSR (Non Standard Service requests) logged by customers: provide proposal to customer and implement Work within a tight Cloud Operations multi-skilled team
• Ensure contractual SLAs are met
• Conform and adhere to change management process for customer environments.
• Leverage existing full/partial automation from other teams to expedite deployments
• Understand and contribute to processes and tools used by team
• Identify areas of operations quality deficit or automation opportunities
• Contribute relevant automation and operation artefacts back to DXC Cloud offerings
• Support POC deployments as required for client or automation development

Skills and Qualifications

•           Strong experience in system administration and deploy the cloud solutions through Infrastructure as code.

•           Strong knowledge in AWS administration, and support experience

•           Strong knowledge in the services for not limited to

o          AWS Security (IAM, Roles, Policies, etc.)

o          S3, EC2, ECS, EBS, AMI

o          VPC, Subnet, Route Table, Security Groups, NACL, VPG etc

o          SSM, Patch Manager

o          Elastic Load Balancing, Auto Scaling, WAF,

o          CloudWatch, Cloudtrail, AWS Config

o          CloudFormation Template

o          AWS Costs and Pricing

o          RDS setup and Configuration

•                       Experience in IPSec VPN between AWS and Customer Data Center.

•           Experience in any vRouter, Proxy Server Configuration and Setup.

•           Excellent Administration experience in any Operating Systems (Windows 2012 R2, RHEL 6/7)

•           Understanding network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP, DHCP, TCP,IP etc)

•          Understanding in any Languages Python, Power shell, Bash, Node.JS, Javascript etc will be and advantage

•           Understanding and Practicing the Security Best Practices.

•           Excellent knowledge in ITSM Process.

Additional Preferred Qualifications

•           Build and extend monitoring and dashboard solutions (Splunk etc) for internal and external clients.

•           Experience in Configuration management tools (Ansible, Chef etc)

Qualifications: -

•           Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, or a related field.

•           AWS Sysops Administrator Associate

•           AWS Certified Solution Architect Professional

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