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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
This position is in the India Insurance team is responsible for managing Product, Marketing, Online Acquisition and Alternate Channel Acquisition of Life Insurance products.
• The incumbent is expected to be a proven people leader managing diverse teams.
• The incumbent should have the ability to understand market realities, have a solution driven mind-set and develop innovative Insurance products and solutions for American Express Card members and prospects.
• Online and Alternate channels are growing at a rapid pace and this position is required to 'Think Big' and scale up the Life Insurance business to new heights.
• This position requires strong networking skills and great communication skills - to deliver on projects by leveraging local and global relationships.
• The incumbent is also required to ensure 100% adherence to IRDAI Guidelines, extend American Express brand promise through the products, sales process, ensure timely processing, accurate reporting and ensure seamless service delivery.
• This role also requires the incumbent to work with the Insurance partners on a daily basis and ensure the business objectives are delivered flawlessly while working independently and ensure strict adherence to American Express and IRDA guidelines of controls and compliance.
Business Outcomes:
• Enhance Insurance premium and revenue through defined LOB's/Channels
• Deliver key business results
• Pitch intelligent solutions to help acquire prospects, grow the business, enhance sales productivity and manage communications
• Navigate & network with stakeholders & decision makers with speed
• Design & deliver a robust product that resonates with the target audience
• Understand the stated/unstated needs of the customer & influence effectively to design solutions oriented towards solving customer problems
Leadership Outcomes:
• Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
• Lead with an external perspective, challenge status quo, and bring continuous innovation to our existing offerings
• Demonstrate learning agility, make decisions quickly and with the highest level of integrity
• Lead with a digital mindset and deliver the world’s best customer experiences every day
Ideal candidate must have:
• Strong communication skills and customer focus
• Effective people leadership and interpersonal skills
• Strong relationship and influencing skills
• Demonstrated personal excellence
• Team player with an ability to understand dynamics
• Effective time management skills
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.