Mainframe Capacity Planner (ZOS Performance & Capacity Management)

Mainframe Capacity Planner (ZOS Performance & Capacity Management)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 
 

About the team:

Mainframe Capacity Planning team provide capacity planning support services to application teams and operations teams. Involves in installation and/or support of capacity management tools, detailed capacity analysis, identification of tuning opportunities, recommendation of capacity increases and presentation to various levels of management.

What you will be doing:

• Performs work as a project team member for technical or operational projects.
• Performs troubleshooting, diagnoses and repair of report job issues
• Ability to react quickly and appropriately to operational exceptions such as needed reports
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
• Meets commitments and provides excellent customer service at all times with internal and external clients .Provides detailed status reports (written and/or verbal) of tasks and difficulties encountered enabling managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted.
• Ensures issues including large tuning opportunities and capital needs for capacity increases are escalated appropriately to TSG management. Provides daily support for data collection process. 24x7 on-call support of data collection process

What you bring:

• 10 to 13 years of Experience in Mainframe Capacity Planner and ZOS Performance
• Strong technical knowledge in ,SAS,WPS,MXG,Windows - MS Office
• Good Experience in TSO,OS,SMF,RMF and CMF
• Willing to work in daily support for data collection process and 24x7 on-call support of data collection process
• Willing to work in US and UK Day shifts

Added bonus if you have:

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

What we offer you: 

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

  
  

• To be a part of vibrant team and to build up a career on core banking/payments domain

  
  

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

  
  

• A broad range of professional education and personal development possibilities – FIS is your final career step!

  
  

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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