LTL/FTL Coordinator

What We Offer:

A dynamic and challenging work environment with a diverse and experienced team in the logistics and transportation sector with opportunities for continuous learning and development.

Key Responsibilities:

1. Transportation Management:

• Oversee First Mile, Middle Mile, and Last Mile delivery operations.
• Manage dedicated trucks on both a monthly and trip basis, ensuring accuracy in KM verifications through GPS systems and actual odometer readings.
• Handle Over Dimension Cargo, ensuring compliance with lashing and securing processes.
• Manage time-bound express deliveries for online clients and bulk movements from ports, including export/import and break-bulk operations.
• Optimize FTL, LTL, PTL, and LCL shipments, ensuring efficient and cost-effective transportation.
• Supervise temperature-controlled deliveries and customized vehicle transportation.

2. Logistics and Vendor Management:

• Oversee vendor management for all vehicle types, including closed vehicles, open trailers, and specialized transportation.
• Ensure proper documentation for vehicles, including RC, Insurance, Permits, and Pollution Certificates.
• Handle reverse logistics and hub management, ensuring smooth operations and fulfilment.
• Coordinate with vendors to ensure the on-time placement of vehicles as per SLAs and maintain quality delivery performance.

3. Client and Operations Management:

• Manage customer relationships across various sectors, including Auto Mobility, Consumer, Energy & Chemicals, Engineering & Manufacturing, Life Sciences & Healthcare, Retail, and Technology.
• Lead route planning, cargo securing, and mass volume handling processes.
• Monitor Control Tower operations, ensuring timely tracking of shipments and report generation.
• Drive revenue growth from existing and new clients by meeting placement and service level agreements.
• Implement process-driven work methodologies, focusing on continuous improvement and cost optimization.

4. Reporting and Compliance:

• Prepare and share required MIS and DSR reports with clients, ensuring transparency and accountability.
• Ensure compliance with all safety, legal, and regulatory requirements during vehicle loading and transportation.
• Prepare consignment notes, ensure proper lashing and tarpaulin coverage, and take necessary precautions during the rainy season to avoid damage.

5. Process Development:

• Implement continuous improvement and operational excellence.
• Ensure the implementation of Standard Operating Procedures (SOPs) across operations and billing processes.
• Collaborate with the finance team to ensure on-time invoice submission and receivables coordination.
• Conduct MBR/QBR presentations, highlighting performance metrics such as OTIF, FTPR, and vehicle space utilization.

What We Are Looking For:

• A proactive and detail-oriented individual with strong leadership and organizational skills.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Strong problem-solving skills with a focus on continuous improvement and cost control.
• Excellent communication and interpersonal skills, with the ability to manage relationships with clients, vendors, and team members.

Required Qualifications:

• Minimum of a Bachelor's degree.
• Experience in managing First Mile, Middle Mile, and Last Mile delivery operations.
• In-depth knowledge of Long Haul & Short Haul transportation, Over Dimension Cargo handling, and temperature-controlled delivery.
• Experience in managing dedicated trucks on both a monthly and trip basis.
• Proficiency in Transport Management System (TMS) entry, OTM, and related software.
• Good understanding of RFQ processes, cost working, and pricing strategies based on demand and supply.
• Experience in managing MNC/Global Key Accounts and delivering presentations (MBR/QBR).
• Proficiency in Excel (Pivot Tables), PowerPoint (PPT), and Power BI for report generation.
• Language proficiency: Tamil, English (read, write, speak), and Hindi (speak is a must; reading and writing are optional).
• Ability to create and share detailed reports, including DSR, MIS, and vehicle utilization reports.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com.