LinuxONE Technical Enablement Specialist

Introduction
The IBM Z Ecosystem LinuxONE Technical Enablement Specialist is an expert level infrastructure as code admin with deep expertise in containerized environments and web servers with DevOps focus as well as traditional Linux solutions. Expertise in Linux (Red Hat, SUSE and Ubuntu) integrated with Docker / Kubernetes, DevOps, Automation and Nginx / Apache, ldap and open sourced databases such as MariaDB are essential for role success. This role is responsible for designing, developing, and supporting automation solutions that are new and existing container based infrastructures as well as traditional Linux infrastructures, including coordinating the technical resolution infrastructure problems through knowledge of platform design and development. This role will collaborate with and assist teams with different skills to resolve problems and return infrastructure to operational status, including performing support related to all infrastructure issues, correcting design defects, and developing solutions to stabilize environments. In addition, this role will facilitate communications between technical teams and customers to ensure technical support requests are resolved rapidly with user satisfaction.

Your Role and Responsibilities

• Design, create, and maintain automation scripts, workflows, and infrastructure on Linux systems for customer-facing products
• Setting up and administering container-based infrastructures
• Setting up and administering Linux infrastructure in a cloud environment utilizing Open Stack
• Implementing and managing DevOps pipelines
• Ensuring high-performance and availability of the infrastructure and systems
• Configuring reverse proxies, ingresses and web servers for multi-instance environments
• Troubleshooting and resolving incidents
• Provide technical user support
• Updating technical teams on project status
• Writing and maintaining solution technical documentation
• Maintaining communication with product customers
• Support on technical solution through research and evaluations of technology
• Assist in delivery of high-quality and innovative solutions
• Follow IBM Guidelines and ensure solution compliance with IBM ITSS

Required Technical and Professional Expertise

• Extensive expertise in Linux operating systems (Red Hat, Ubuntu, SUSE) and infrastructure projects (5+ years, Senior level)
• Proficiency in scripting languages such as Python and Bash for infrastructure automations and applications.
• Experience with automation tools (e.g., Ansible, Terraform) and virtualization technologies (e.g. KVM, OpenStack, QEMU).
• Expert in root cause log analysis (5+ years, Senior level)
• Experience with open source database, webservers and ldap
• Expert in Nginx / Apache web servers / reverse proxies
• Experience in DevOps pipelines creation (Travis CI, Bash scripting)
• Expert in container technologies (Docker, Kubernetes / OpenShift)
• Experience & knowledge of how to interact with RESTful APIs and their security/sessions/logging aspects
• Experience in integration with 3rd party platforms/solution through REST APIs
• Experience with Docker and Kubernetes
• Comfortable with settings up and working with web servers and database layer
• Experience setting up and configuring database instances (MySQL / MariaDB / PostgreSQL)
• At least 5-year experience as a System Administrator
• Experience in Cloud and Open Source development processes and tools
• Readiness to work in US Eastern time zones
• Proven problem solving skills
• Demonstrated effective communication skills
• Demonstrated teamwork
• Highly self-motivated and resourceful
• Aptitude to learn and apply knowledge quickly
• English: Fluent

Preferred Technical and Professional Expertise

• Working knowledge of IBM zSystems and LinuxONE
• Agile Scrum expertise
• Jira experience