Job Title - Librarian - Content Centre Operations
Career Level - C
Global Commercial Operations (GCO) is part of Global Business Services and is the operating arm that supports AstraZeneca’s marketing teams with quality, relevant and up-to-date Commercial Content, marketing campaigns with digital Omnichannel capabilities, Digital Omnichannel Brand analytics and Global Meetings & Events. This helps in providing end to end content services across AZ, reducing time to market, consistency in Brand messaging and save cost.
As part of the operations in GCO, we manage and maintain a library of curated digital assets, in a Digital Asset Management (DAM) portal called Content Centre (CC). We are looking for a Librarian Jr. Associate to join our Content Centre Operations team. This person will work as part of a team to curate and manage the publishing of assets for download, localization, and reuse by the markets. The Librarian will additionally validate that the assets meet the standards before they are uploaded into the CC portal, and work collaboratively with internal stakeholders and external partners to resolve any gaps, ensuring the quality and reusability of assets in CC.
ROLES & RESPONSIBILITIES:
Act as a key team member to manage the execution of the organization, verification, storage, and cataloguing of digital assets in the Content Centre (CC) DAM platform (currently using Veeva Vault), for viewing, download, localization, and reuse by AZ local markets
Partner with global and regional content delivery managers and other stakeholders to organize the content in CC to meet stakeholder expectations and ongoing evolution of the processes, ensuring only relevant content is maintained in the portal
Partner with global and regional content delivery managers and other stakeholders to provision new portals or update existing portal as required.
Ensure high quality and consistency of digital assets within the CC platform, including governance of taxonomy, metadata, and other standards, aligned with regulatory guidelines
Help to maintain documentation clear SOPs, with ongoing monitoring for optimization and automation opportunities
Provide support to users who need access to digital assets, including training on CC systems and troubleshooting issues
Stay current on features and updates in the CC platform and actively suggest improvements and future enhancements, aligned to stakeholder inputs and overall content reuse strategy
Essential Skills and Experience
3+ years of work experience in operations, with direct experience in content management, content workflows, and digital asset management (DAM), or similar
Very strong project management skills, with expertise in handle multiple projects concurrently, while keeping leaders and stakeholders appropriately informed
Ability to influence without authority and drive adoption/compliance
Strong written and verbal communication skills, with the ability to clearly convey information and tailor communications based on the audience
Desirable Skills and Experience
Experience with Veeva Vault
Experience in pharmaceutical industry
Familiarity with platforms (JIRA Premium, Smartsheet)
Bachelor’s degree or higher
Experience in driving continuous process improvements and process automations
Experience in working with stakeholders in multiple geographies
Date Posted
Closing Date
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.