Job Description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Legal- Project Management support
Principal responsibilities
- Data extraction, cleansing, and reporting for monthly and quarterly reports, and Pricing dashboards using MS Excel and Qlik Sense.
- PERSUIT tool RFP (Request for Proposal) housekeeping: reporting and working with lawyers to ensure timely completion of RFP (Request for Proposal)
- RFP (Request for Proposal) feedback and NPS (Net promoter score) collection: gap reporting from PERSUIT tool and working with lawyers to ensure feedback is of the requisite quality.
- Supporting on the key tactical project of reviewing existing EFA (Effective Fee Agreements) arrangements, including data selection and reporting
- Conduct first-line reviews of existing fee arrangements against Legal Tracker data and EFA (Effective Fee Agreements) principles, including agreed v actual outcomes, and highlight anomalies for remedy.
- Development of new reports that provide insight on new commercial initiatives and drive behavioral change.
- Assist with regular presentations to key internal stakeholders to increase the understanding and implementation of EFA (Effective Fee Agreements).
- Assist with the creation and maintenance of commercial processes, including EFA (Effective Fee Agreements) menus and pricing tools.
- Keep abreast of industry pricing practices, particularly for legal providers and assess key trends. Support in the development of and implementation of those new practices if advantageous.
