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Job Description

Some careers open more doors than others.


If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


The Legal Manager will oversee all legal matters related to the recovery and management of secured and unsecured loan portfolios. This role involves coordinating with empaneled legal vendors to handle legal proceedings, manage recoveries, and ensure compliance with relevant laws and regulations. The Legal Manager will provide legal support to the collections team, ensuring efficient and timely action on delinquent accounts while minimizing legal risks. Maintain accurate records of all legal cases, including status updates, court orders, and recovery progress. They will also ensure adherence to banking laws, regulatory requirements, and internal policies, including the C27 Legal Management Standards, while providing direction and support to law firms. A strong understanding of the Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest Act of 2002 , DRT (Debt Recovery Tribunal), Payment and Settlement Systems Act , Lok Adalat, Insolvency and Bankruptcy Code (IBC), and other relevant civil and criminal recovery laws is essential.


Principal Responsibilities:


  • Formulate legal strategies for the recovery of secured and unsecured loans
  • Manage relationships with empaneled law firms and legal vendors, ensuring timely and effective action on legal cases
  • Work closely with the bank’s legal and compliance departments to integrate any policy changes issued by central governing bodies, such as the RBI. Document these changes post-approval in the Local Collection Manual, Desk Instruction Manual, and DCA Guidelines
  • Advise on recovery actions under applicable laws, including the Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest Act of 2002Act, Debt Recovery Tribunal, Payment and Settlement Systems Act, Lok Adalat, Insolvency and Bankruptcy Code, and other relevant laws
  • Ensure compliance with banking laws, regulatory requirements, and internal policies ( C27- Legal management Standards), providing direction and support to law firms
  • Monitor and review the performance of external legal vendors to ensure alignment with the bank’s objectives
  • Oversee and coordinate the preparation and filing of legal documents, such as notices, affidavits, and applications, by external legal counsel
  • Monitor ongoing litigation, ensuring effective follow-up and timely resolution of cases
  • Coordinate with external lawyers for the investigation of property titles, addressing any title issues and providing legal remedies.
  • Manage the repossession and auction processes for secured assets in line with legal guidelines.
  • Maintain accurate records of all legal cases, including status updates, court orders, and recovery progress
  • Prepare regular reports on the status of legal cases, highlighting key developments, risks, and opportunities
  • Present legal case updates and recovery progress to senior management and ensure timely regulatory submissions.
  • Participate in negotiations with delinquent customers to reach amicable settlements, providing legal support during discussions

Operational Effectiveness & Control:


  • Ensure cases are filed by legal counsel within agreed timeframes, and track their efficiency and effectiveness, providing regular feedback
  • Obtain legal orders and execute actions in a time-bound manner
  • Manage the timely assignment and withdrawal of cases
  • Maintain accurate data on all legal cases and publish regular MIS reports
  • Plan and conduct routine visits to court and legal counsel offices
  • Provide relevant data to legal counsel to ensure cases progress smoothly
  • Understand and manage operational risks associated with the role, including risk identification, assessment, mitigation, and reporting
  • Maintain internal control standards, ensuring the timely implementation of internal and external audit recommendations, as well as addressing any issues raised by regulators
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