Learning & Development Coordinator - India, Chennai/Bangalore - Hybrid, Office-Based
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
The Role:
• Recognize, exemplify and adhere to ICON's values, which center around our commitment to People, Clients and Performance.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
What you will be doing:
• Provide programme support as assigned
• Provide support for external and internal audits and/or client requests for training documentation on study staff including preparation of employee reports (training histories or learning plans when requested) and provision of scanned or actual paper files, when necessary.
• Maintain departmental files, as necessary
• Mentor and coach other Learning and development coordinators as required
• Provide timely and professional customer service via ICON’s help desk application.
• Provide support for ICON systems that promote learning and development.
• Generate reports as necessary.
• Perform additional activities and responsibilities related to the job role and support ICON University activities as assigned.
• Work collaboratively and proactively as part of the wider ICON University team
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• US/LATAM/CAN: experience in relevant discipline in Training, Learning & Development, Education, Management, HR or other
• EU/APAC: In depth proven experience in relevant discipline in Training, Learning & Development, Education, Management, HR or other
• Demonstrates the ICON competencies
• Demonstrates excellent interpersonal and communication skills (oral and written).
• Ability to work effectively and efficiently on global networked computers using current systems, and/or software including the MS Office applications: Excel, Powerpoint and Word.
• Demonstrates high level of organisational skills, attention to detail and accuracy in work completion.
Your Profile:
• Ability to work as part of a remote global team
• Ability to work effectively and efficiently with current learning and delivery technologies
• Fluent in English (written and oral)
• Ability to travel domestically and internationally as necessary and not expected to exceed 10%.
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply