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Lead - Warehousing

Yesterday 2025/06/27
Other Business Support Services
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Job Description

This position manages the following processes:


·Manage the performance of 3PL Service Providers for cost-effective, KPI-driven performance


·Coordinate with all the stakeholders (internal – SC Planning, Manufacturing, QA, CS, Sales teams, external – transport partners, Customers, 3PL teams) for proper flow of information and operational planning and processing (from GRN to dispatch)


·Define and ensure adherence to Standard Operating Procedures (SOPs) with respect to warehouse processes like Inward/GRN/Put-away/Picking/PGI & Invoicing/Inventory Hygiene, etc.


·Evaluates processes to identify opportunities to reduce cost, improve productivities


·Hands on with relevant warehousing processes like Inventory Management, receiving process, Dispatch process, manpower management, WH KPI (like GRN efficiency, manpower productivity, put-away productivity & efficiency, picking productivity & efficiency, dispatch productivity, etc.


·Should be well-versed with productivity measurement and improvement tools (fishbone, 5-Why, etc.)


·Should have fair understanding of the warehousing cost structure, including understanding of different types of cost models for 3PL warehousing


·Should be highly proficient in SAP, should be able to coach/guide users and trouble-shoot basic issues


·Responsible for managing warehouse costs as per budgets as well as submitting cost provision on time and timely payments to vendors


·Results-oriented, innovative thinker with a focus on continuous improvement & demonstrates strong analytical capabilities


·Should be able to demonstrate critical thinking, strong organizational and time management skills, ability to stake ownership to ensure accurate completion of the tasks


·Strong verbal and written communication skills to effectively interact with all levels of management and ability to function effectively as part of a team to gain cooperation of individuals across the organization


·Clear and timely communication in case of any disruptions / change in compliance guidelines / etc. to all the stakeholders


·Ability to work in a team environment and help in growth of team members by fostering a positive work environment


KEY KPIs FOR THE ROLE


  • Managing Warehouse Performance as per Defined KPIs
  • Warehousing Cost vs AOP
  • Managing relationship with the 3PLs, transport vendors, etc.
  • Process adherence & Compliance
  • Overall hygiene of warehouse (Inventory/People/Shelf-Life Management, etc.)

KNOWLEDGE/EXPERIENCE/PERSON PROFILE


  • Graduate/Postgraduate with specialization in handling end to end warehouse operations with ~3-4 years’ similar relevant experience
  • Exposure in FMCG / Food & Beverage / Pharma / Chemicals Industry preferred
  • Exposure across the spectrum of supply chain management including order and dispatch planning, applicable compliances, understanding of Exports dispatches
  • Expert in MS Excel & PowerPoint with very high proficiency in SAP/ERP
  • Expertise / certification related to warehousing function would be an added advantage

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