Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Lead Technical Program Manager (Technical experience)Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Looking for a Lead Technical Program Manager to support the Technology Governance function within our Architecture and Technology team. Technology Governance team is responsible optimizing the management of portfolio of technology products used by Mastercard to build and operate our customer facing products our internal systems and tools, and the technologies used by employees around the globe to do their work. Our team is also responsible for validating the Technologies that are in use are compliant with MasterCard Standards & Principles as well as identifying, minimizing & avoiding Technology Redundancy and sprawl.
Responsibilities
As a Lead Technical Program Manager, you would
• Coordinate, manage and streamline the ongoing grooming of the existing portfolio, and change process for maintenance and additions.
• Manage the usage of the approved technologies which is the core of the Building Code, upon which tech stacks and patterns are defined.
• Manage initiatives to enhance our Technology Portfolio system along with automated audit components.
• Manage cleanup activities of Technology Portfolio
• Responsible for planning, developing, and executing schedules to ensure timely completion of all initiatives.
• Manage logistics for policy exceptions and issues for the technology portfolio across core Mastercard and M&A Integrations.
• Drive the identification and mitigation of key risks to ensure project's success.
• Manage relationships with stakeholders across various functions.
• Facilitate audience appropriate communications regarding Technology Governance status
• Lead technical discussions on technology requests amongst various stakeholders to ensure alignment
• Actively look for opportunities to enhance standards and improve process efficiency
• Keeps abreast of evolving technology landscape. Can ask the right questions to evaluate the strengths and weaknesses of designs (scalability, latency, security, performance, data integrity, etc.)
• Understands the needs of the engineers and technical operations teams who have to build, maintain, and operate the services and technical assets.
• Support and manage inventory of enterprise assets (e.g., hardware and software) across their lifecycle to meet portfolio objectives.
• Create and incorporate documentation explaining complex business problems. Applies documentation procedures for others to follow technical processes for consistency.
Qualifications
• Strong communication skills (verbal and written)
• Strong leadership, relationship-building, and negotiation skills.
• Broad understanding of Software Engineering Concepts and Methodologies
• Prior development experience would be a plus
• Experience leading technical software and/or infrastructure initiatives and discussions
• SAFe, Agile, Kanban methodology experience
• Demonstrated ability to support teams in the delivery of technical solutions
• Demonstrated ability to simplify complexities and identify strategic forward paths to success
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
