Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Job Description AND Principal Responsibilities
- Drive & take bottom line responsibility for design , implementation and operational management of highly secure and scalable solution for the business.
- Divide the design decisions into actionable tasks ,estimate the tasks & ensure assignment of these tasks to the team and ensure governance for the end to end completion of same
- Drive research ,proof of concepts and design considerations and get a buy in from stake holders for its implementation.
- Review the code and debug the issues , incidents and provide end to end solutions for the same through hands on development & resolution.
- Mentor team on the technical & functional aspects and resolve their queries.
- Communicate to business and technology stakeholders about progress of features, timelines , estimations and project deliverables.
- Provide advice on alternative options, risks and the associated impact to the business and technical architecture
- Design new practices and patterns on the ServiceNow platform will be an added advantage.
- Able to operate in agile execution model with ability to integrate continuous integration and continuous deployment frameworks.
- Able to drive and coordinate change request process for development and enhancements
- Develop and maintain excellent relationships and communication with global stakeholders, other IT teams, and business areas.
- Ability to work with vendors and support staff on execution of solution , enhancements and support
- Should be flexible for upskilling and manage team members of different skill sets
Experience/ Skills
Minimum qualification:
- Bachelor’s Degree in computer science or engineering
- 12 +years of extensive work experience on Service Now Platform with GRC module and IRM implementation .
Required Skills
- Experience as a IRM ServiceNow Development and platform .
- Hands-on experience on ServiceNow Integrations.
- Flow Designer experience.
- Experience leading technical implementation efforts in similar scope and size;
- Work closely with Business Analysts and Project Managers to develop the agreed solutions.
- Strong understanding of Technical knowledge of ServiceNow
- Working experience on creation of Custom workspace, custom service portal.
- Integrate ServiceNow application(s) with third party systems/applications via APIs is a must skill.
- Experience administering a ServiceNow instance, workflows, business rules, Script includes, UI pages, UI actions, UI policies, ACLs.
- Design, configure and customize Service Now platform for client to implement/sustain the following modules – Incident Management, Problem Management, Service Request Management, Configuration Management (CMDB), Change Management, Release Management, Asset Management, Service Catalog etc.
- Integrate Service Now with other corporate applications via web services, mid server, email etc.
- Development of required client specific custom reporting
- Development of requirement integration components (SSO, LDAP, ADFS, SailPoint, Ping, etc.)
Nice to Have Skills
- ServiceNow CAS, CAD, CIS-IRM, CIS-CSM, CIS-ITSM Certified
- Understanding of other ServiceNow products
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
