Lead SRE

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

As a Lead Site Reliability Engineer at JPMorgan Chase within the Asset and Wealth Management you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers. 

Job responsibilities

• Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines 
• Act as a Key contributor with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, self-healing, and solutions in their applications ensuring minimal refactoring or changes
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems 
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Be part of the 24x7 support coverage, as needed, and lead coverage during incidents
• Engage with Technology Controls organization to ensure tooling and ecosystem meets the Firm’s rigorous cyber policies
• Coach team members, encourage acquisition of new skills, and be directly accountable for specific software solution outcomes

Required qualifications, capabilities, and skills

• Formal training or certification on Computer Science/ Engineering concepts and 5+ years applied experience
• Bachelor’s or Master`s Degree in Computer Science/Engineering  
• Experience using large scale software development, preferably in one of these languages: Java, Python, scripting languages.
• Experience in SRE/DevOps role for supporting highly available production systems in cloud environments (public and / or private)
• Experience with defining SRE standards and supporting implementation and adoption of these standards on alert/monitoring setup, Observability, Service level objectives, Incident management, Problem management, 
• Proficiency in modern development process and automation tools and one/more general purpose programming languages including
  • Java, C#, Python, C/C++ or Node.js
  • Web Development – HTML5 ; JavaScript ; CSS
  • API web services
  • SQL
• Hands on experience of GIT, BitBucket, Jenkins, SONAR, SPLUNK, Maven, Continuous Integration/Deployment (CI/CD) tools, cloud and containerization: AWS, K8,Unix: Linux and Solaris, relational SQL and non-SQL DB, messaging technologies: eg Kafka, MSK, etc
• Knowledge of networking concepts as Load balancing, IP,  DNS
• Excellent communication skill with debugging and trouble shooting skills
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals and effectively prioritize the task in a highly dynamic work environment that includes globally positioned resources

Preferred qualifications, capabilities, and skills

• Experience with infrastructure components utilized in data warehousing or big data environments.
• Banking experience preferable

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
   We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.