Lead Specialist - Digital Media & Graphic Design

Marsh McLennan Global Services (MMGS) India is seeking candidates for the following position based in the Mumbai office:

What is in it for you?

As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organization. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe which is dedicated to helping clients manage some of the world's most challenging and complex risks.

Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right.

As a Marsh McLennan colleague, you will also receive additional benefits such as:

• A competitive salary
• Employee friendly policies
• Health care and insurance for you and your dependants
• Healthy Work life balance
• A great working environment
• Flexible benefits packages to suit your needs and lifestyle
• Future career opportunities across a global organisation

What can you expect?

• A purpose driven environment - the team’s purpose is to develop a highly positive brand image of the Marsh Specialty business with internal and external audiences, through exceptional design support.
• The Marsh Specialties and Risk Practice provides data driven insights, service, advice and access to global insurance markets. The manager would work closely with the Specialty Practice leaders in the US to provide highly effective design support for strategic meetings, client presentations and marketing collaterals.
• An exciting design environment that affords you creative freedom, opportunities for personal development and growth and cross-functional collaboration within a global business landscape. We do this while creating an environment for innovation, collaboration, and learning, for the sustained engagement of our colleagues as they contribute tangible value addition to the global business.
• The Mumbai Creative Services team provides support to global stakeholders across US, Canada, LatAm, UK, Continental Europe, MEA, India, Asia and the Pacific regions. Team member capabilities span across Print design, Document Production, Video Production, UI / Web Design, Portal Management, Social Media management, SEO and brand administration.
• The expectation from the incumbent is to present artefacts in the most compelling and aesthetic manner, with a specialised focus on context-driven visualization on corporate presentations for sales enablement and growth, senior leadership strategy, external events, and client meetings, driving understanding of technical concepts etc. Overall, pushing the boundaries of creative ideation and building lasting relationships with stakeholders, while managing delivery expectations effectively will be the key to long term success in this role.

We will count on you to:

• Primarily work with the US Specialty team to help them develop collaterals for key stakeholders - internal and external clients - Ensuring the right design for effective communication to appropriate audiences.
• Prior experience working with senior leaders to develop their key messaging and storytelling through strategy presentations or experience in designing documents for Growth Strategy and Sales support will be an advantage.
• The incumbent will work closely with the Practice Leaders and Marketing team for US Specialty to create a unified messaging on all collaterals for these practices. Will require an approach of working closely with the leaders to understand their business priorities + their value propositions and then convert all collaterals to this standardized approach from the top-down.
• Additionally, provide ongoing design support to Specialty teams to develop their Growth Strategy, Client presentations, Sales pitch meetings & event collateral that are both functional and aesthetically designed.
• Serve in a consultative capacity to stakeholders as a subject matter expert on design and branding. You will work closely with Marsh colleagues across Marketing, Communications and Sales to ensure consistent visual messaging and communication of priorities to sales/ client-facing colleagues. – Result orientation is essential to understand the needs of the clients and conceptualize designs around it.
• Walk the fine balance between creative ideation and timely delivery, while maintaining corporate brand standards.
• Design value-add in terms of providing alternate information driven representations of raw data - Reimagine basic graphics/ pie charts/ bar graphs to more visually appealing creative representations. Combine business knowledge for appropriate solutions / imagery / graphics.
• Incorporation of interactive and rich media elements within artefacts to push the boundaries of traditional presentation design.
• Possess excellent attention to detail and create accurate outputs.
• Be client centric - To be dynamic and effectively switch between projects to meet business priorities.
• Excellent team player – be able to build collaborative working relationships with onshore stakeholders and with the other team members within Creative Services team and the global Specialty Design team members specifically.

What you need to have: 

• A graduate degree or certification in Fine Arts / Applied Arts.
• 6 to 10 years hands-on experience in a Design team within in a corporate environment.
• Possess prior experience of working in a Consulting / SSC / Financial Services set up, with the agile ability to keep pace with a dynamic corporate environment.
• Expert proficiency in Adobe Creative Cloud/Creative Suite, especially InDesign, Illustrator and Photoshop - Print design experience across outputs of different types like Brochures, Thought Leadership Reports, Posters, Newsletters, Ads, Interactive document production, stand-alone Infographics, Corporate Emailers, content for Digital colleague and client experience etc.
• MS Office Proficiency - Experience working on Corporate Presentations, Design of RFP documents, design of email communications / Newsletters, data dashboards for leadership reviews, keynote event presentations etc. - Expectation on Document Production will extend beyond basic DTP formatting, to a more extensive design transformation of content starting with basic understanding of business concepts on MS PowerPoint and MS Word. The incumbent should be comfortable working on MS Excel to create visual dashboards to tracker business performance metrics effectively.
• Prior experience in creating data visualizations through dashboards, to present operational MI for leadership reviews will be beneficial for the role.
• Data Visualization - Ability to assimilate business content and convert it into infographics.
• Strong foundational knowledge of typography, branding, print production techniques and industry best practices.
• Communication Skills - be able articulate design choices and concepts and communicate effectively with stakeholders across levels both verbally and in writing

What makes you stand out?

• Video Production/Motion Graphics experience - Knowledge of software such as:
  • Adobe Creative Suite Video Editing Software (Adobe After Effects and Adobe Premiere, Adobe Animate), to add music, graphics, animation, and to develop, edit and upload/manage video content.
  • Adobe Captivate or alternate Adobe tools for the creation of e-learning modules for the purposes of the onshore team’s training needs.
  • Adobe Audition for Sound editing. Knowledge of alternate sound editing software like Audacity, SoundForge etc. would also work.
  • Knowledge of industry standard Plug-ins & Effects Libraries, typography skills for text-based animations and well versed in the best practices for optimal rendering / hosting video outputs, on the organizations permitted platforms.
  • Hands on experience on planning / design delivery/ project management within an internal team environment.

• Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

  
  

  Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

  
  

  Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.