Lead, Product Designer

At Acquia, we're revolutionizing digital experiences. As an innovator in the tech industry, our platform built around Drupal empowers the most ambitious brands to embrace innovation, creating meaningful customer interactions. We thrive on community and collaboration, giving our clients the tools and freedom to shape the future on their terms. Recognized as one of North America’s fastest-growing software companies by Deloitte and Inc. Magazine, and consistently rated as a top workplace by the Boston Business Journal, Acquia is building tomorrow’s web today.

 

Position overview
Acquia is seeking a Lead Product Designer dedicated to crafting engaging digital experiences through simple, clear, and systematic design. You will journey through various stages of fidelity, from the initial problem statement and concept exploration to delivering design specifications developed into functional, reliable, and delightful user interfaces. You will collaborate and engage closely with product design, product, and engineering teams to deliver exceptional user-focused value.

You will join a talented and diverse team of designers, researchers, content strategists, and service designers dedicated to helping Acquia grow its product portfolio.

Responsibilities

• Team Leadership: Ensure design colleagues have the information they need to complete projects.
• Design Feedback: Provide feedback and on-the-job training to design team members. 
• Quality Assurance: Ensure that all project deliverables are delivered on time and to quality standards.
• Design Integration: Support design efforts throughout Acquia’s product and service portfolio.
• Proactive Contribution: Take on tasks proactively without needing direction from leadership.
• Team Environment: Demonstrate a commitment to improving the team environment.
• Artifact Creation: Produce a variety of design artifacts (user stories, journeys, wireframes, prototypes, testing summaries, and dev specifications) to guide product teams.
• Collaboration: Facilitate cross-functional working and feedback sessions with Product Managers, Engineers, and other stakeholders.
• User Advocacy: Champion user needs for usability and accessibility within cross-functional teams.
• Design Methods: Promote human-centered design methods and best practices.
• User Research Collaboration: Work with design researchers to fully understand customer needs and advocate for designs that address them.
• Impact Measurement: Collaborate with Product teams to understand user problems, define requirements, and measure user satisfaction and impact.
• Research Identification: Work with the broader team to identify research needs and customer experience improvement opportunities.
• Prototype Testing: Create, collaborate, and run prototype tests to gather user data and mitigate bias.

Required skills

• Experience: 5+ years of experience with Product (UX/UI or other adjacent forms of) design; other relevant experience in adjacent fields considered.
• Design Understanding: Thorough understanding of design thinking, user-centered design, interaction design, and heuristics.
• Software Proficiency: Proficiency in Figma, Sketch, Adobe XD, or similar tools.
• User Engagement: Experience in prototype testing, user interviews, usability studies, or remote field studies.
• Presentation Skills: Ability to effectively present the value of design solutions to various stakeholders.
• Accessibility Awareness: Familiarity with accessibility standards and considerations.
• Design Systems: Experience with or contribution to a design system.
• Continuous Learning: Willingness to learn and embrace emerging technologies and approaches.
• Attention to Detail: Strong attention to detail and clear communication skills.

Extra Credit

• SaaS Design: Experience designing SaaS products or services.
• Development Practices: Familiarity with agile software development best practices and cloud architecture.
• Enterprise Experience: Experience with enterprise software design/development.
• Atomic Design: Experience with Atomic design.

Acquia is an equal opportunity (EEO) employer. We welcome applicants of all backgrounds regardless of age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.

We look forward to building the future of the web with you. Apply today and help us create next-level digital experiences!