Lead – HR Operations & HRMS

Job Overview:

As the Lead HR Operations and HRMS Implementation, will be responsible for overseeing HR operations and leading the implementation and maintenance of the HRMS system. This role includes handling a team that ensures smooth HR operations, streamlining processes, managing offer releases, onboarding, audit query resolutions, and ensuring timely completion of all HRMS modules. You will also ensure compliance with audit standards and manage the maintenance of employee documentation, insurance, and system activations.

Key Responsibilities:

1. HR Operations Management: Lead the HR Operations team in managing day-to-day functions including offer releases, onboarding, ID card issuance, system activations, and employee insurance. Ensure accurate and timely execution of all HR operations processes, maintaining service excellence. Resolve HR audit queries and ensure no audit observations or non-compliance issues arise in HR operations.

2. HRMS Implementation and Maintenance: Drive the implementation of HRMS modules across the organization, ensuring timelines are adhered to and goals are met. Oversee HRMS configuration, data migration, system integration, and ongoing maintenance. Work closely with the IT and HR teams to streamline HR processes and workflows via the HRMS. Ensure HRMS data accuracy, generate reports, and ensure user satisfaction.

3. Process Improvement & Streamlining: Identify and implement process improvements in HR operations to increase efficiency and reduce manual workload. Standardize HR policies and processes across the organization to ensure consistent application.

4. Team Leadership: Lead, mentor, and develop the HR Operations team, ensuring high performance and professional growth. Allocate tasks within the team, ensure workload balance, and track progress on key HR deliverables.

5. Compliance and Audit Management: Collaborate with internal audit teams to address HR operational compliance. Ensure all HR processes are in line with legal and regulatory requirements, avoiding any discrepancies. Proactively manage audit preparation and responses to ensure no audit observations.

6. Employee Documentation & ID Management: Oversee the issuance of employee ID cards, system activations, and ensure timely insurance activation. Manage employee data, documentation, and ensure security and confidentiality in all record-keeping systems.

7. Project Management: Lead HR-related projects, including large-scale implementations of new systems, processes, and changes. Manage cross-functional project teams, timelines, and stakeholder communication.

Qualifications & Skills:

• Bachelor’s/Master’s degree in Human Resources, Business Administration, or a related field.
• 8+ years of experience in HR Operations and HRMS implementation in a large organization, preferably in the NBFC/financial services sector.
• Proven experience in leading a team and managing HR operations processes end-to-end. Strong project management skills with prior experience in implementing HRMS systems.
• In-depth knowledge of HR policies, payroll processes, and compliance requirements.
• Excellent problem-solving, analytical, and decision-making skills.
• Ability to handle multiple tasks, prioritize effectively, and meet deadlines.
• Strong interpersonal skills and the ability to work cross-functionally with IT and HR teams. Experience handling audits and ensuring operational compliance.