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POSITION SUMMARY:
At Cencora Business Service Center India, our mission is to deliver exceptional support and innovative solutions to our global operations, enabling Cencora to enhance health and well-being worldwide. We are committed to operational excellence, continuous improvement, customer-centric approaches, talent development, ethical practices, and promoting a diverse and inclusive workplace.
Cencora is looking for a talented and ambitious people leader to join our Privacy Centre of Excellence (CoE). The Privacy CoE oversees the Privacy Governance Framework through Privacy by Design, conducts risk assessments to identify and mitigate risks, ensures timely completion of Data Subject Assessment Requests, and supports a range of other critical Privacy tasks.
Cencora is a world leader in healthcare with global scale and a wide range of healthcare services and solutions. This means a wide range of Privacy challenges and opportunities to keep patients, customers, employees and other data subjects at the heart of what we do.
PRIMARY DUTIES AND RESPONSIBILITIES:
Leads the team of Privacy Operations Analysts and manages the team performance, development, budget, other managerial tasks and drives Cencora culture Supports the implementation of the global Privacy Governance Framework Conducts risk assessments, identifies controls or mitigations and works with stakeholders to embed across the enterprise Delivers Data Subject Access Requests in a timely and accurate manner Delivers Written Standards, training and controls to embed the Privacy Governance Framework Monitors and oversees the implementation of the Privacy Governance Framework. Uses data to understand the effectiveness, identify pain points and drive action. Mentors’ analysts to complete more complex tasks and supports their ongoing development Provides SME support to stakeholders Works as part of the Global Privacy Operations Team and collaborates effectively with Privacy Legal and the Office of Compliance Performs related duties as assigned
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
REPORTS DIRECTLY TO:
Liam Dagless, Snr Director- Office of Privacy
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Excellent communication and influencing skills to work with a broad range of business stakeholders. Ability to communicate effectively both orally and in writing. Demonstrated consultative skills and ability to effectively facilitate groups to consensus; ability to create trust and confidence quickly. Ability to assess risks and complex problems, as well as formulate resolution approaches and mitigation action plans Experience in developing processes, process ownership, and driving change. Demonstrated ability to manage through conflicting priorities and resource allocation decisions and bring teams to consensus. Fosters a positive & enjoyable work environment, with the ability to lead through change, build teams, and motivate staff. Demonstrated ability to articulate privacy concepts to a variety of audiences, educate stakeholders on privacy practices, and report on privacy matters to management. Proactive self-starter Strong organizational skills; attention to detail. Good at working in a matrix and managing ambiguity in a rapidly changing environment Fosters a collaborative environment in working across various departments and functional teams. Focus on customers and patients. Ability to put the customer and patient at the heart of what we do Prior experience in planning, developing, implementing, and measuring corporate-wide privacy or regulatory controls. Advanced skills with Microsoft Applications including Word, Excel, PowerPoint, Visio, MS Project preferred.
All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
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