Job Description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist
In this role, you will:
- Lead the scoping of Open Banking and Open Finance initiatives for HSBC’s digital channels, aligning with global and regional strategies.
- Define and drive channel strategies that enhance customer engagement and experience through innovative Open Banking capabilities.
- Provide leadership to development teams, ensuring high-quality deliverables and alignment with organizational objectives.
- Gather and document business requirements for channel solutions, ensuring alignment with Open Banking and Open Finance frameworks.
- Collaborate with Program management, IT and product teams to design robust APIs, engage and support architecture in Data Mapping and categorization exercises for seamless integrations, and intuitive customer journeys.
- Lead workshops and discussions to identify customer pain points and opportunities for digital innovation.
- Ensure all channel and Open Banking solutions comply with local regulatory requirements, including all financial and data privacy regulations, as well as global standards like PSD2, PDPL and GDPR.
- Identify risks associated with Open Banking and channel innovations, and develop mitigation strategies.
- Act as a key point of contact for Open Banking and channel-related projects, engaging with internal teams, regulators, and external partners.
- Provide regular updates and recommendations to senior leadership and program manager for ensuring alignment with project goals and timelines.
- Partner with regional and global teams to drive the adoption of Open Finance principles.
- Oversee User Acceptance Testing (UAT) for Open Banking and channel solutions, ensuring compliance and functionality.
- Monitor and analyze key performance indicators (KPIs) to assess the success of initiatives and identify areas for improvement.
- Deliver comprehensive reports on project progress, risks, and performance to stakeholders.
