Job Description
Company DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences. Job DescriptionDevelop, organize, and lead creative, educational, and recreational activities for children aged 3–12.Tailor activities to suit different age groups, cultural backgrounds, and individual interests.Incorporate sustainability, storytelling, and local culture into kids' programming.Supervise children to ensure their safety and well-being at all times.Maintain a clean, organized, and hazard-free environment in the Kids Club.Follow safety protocols and handle emergencies effectively when required.Engage with parents to understand their preferences and expectations for their children’s experience.Provide regular updates to parents about their children’s participation and enjoyment.Create memorable and personalized experiences for families in line with Fairmont’s luxury standards.Coordinate with other hotel departments to ensure seamless operations within the Kids Club.Assist in marketing and promoting Kids Club programs to hotel guests.Maintain attendance records and track activity participation.Manage inventory and ensure adequate supplies for all activities.Provide feedback and suggestions to enhance Kids Club offerings.Bring energy, enthusiasm, and creativity to the role while fostering a fun and inclusive environment.QualificationsBachelor’s degree or diploma in Early Childhood Education, Hospitality, or a related field (preferred).Prior experience working with children in a professional capacity (e.g., childcare, education, recreation).Strong communication and interpersonal skills with a warm, engaging, and energetic personality.Creative mindset with the ability to develop and adapt activities for various age groups.Ability to multitask, remain calm under pressure, and adapt to changing situations.Knowledge of child safety protocols and emergency handling.CPR and First Aid certification (preferred).Multilingual abilities (advantageous).Passion for creating memorable and enriching experiences for children and families.Additional InformationOur commitment to Diversity & Inclusion:We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
