Key Account Manager - National Account Program

You will be part of our Sales Team, adding your leadership expertise, skills + values to the delivery of customer excellence + business growth.

Your Role Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified vertical for larger accounts. You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives. Your Responsibilities

• To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
• To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU’s.
• To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM).
• To monitor monthly performance against set targets ensuring that immediate actions address deviations.
• To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
• To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.
• To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.
  

Your Skills and Experiences

• Excellent Communication skills
• Post Graduation is mandatory
• 8-10 years of freight forwarding experience
• Strong leadership skills + knowledge of key account management
• Customer + stakeholder relationships will be the key to success 

Good Reasons to Join Logistics is a people business and here at Kuehne + Nagel, we believe that genuine, lasting success is possible only through valuing our employees the way we value our customers. A company the size of Kuehne + Nagel is a land of endless opportunity. We offer opportunities where you can grow your expertise and shape processes and innovative solutions. Its strong market position lies in the sea logistics, air logistics, contract logistics and road logistics businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions.