Key Account Manager

We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!!
Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. 
Key Account Manager Responsibilities.
Profile Summary:
KAM job will be to identify, plan, and manage proactive, consultative opportunities/pursuits and operations regularly in the identified Enterprise accounts. 
This will involve entering into a new Line of Business (LoB) and / or pursuing consultative, 
business of existing opportunities leading to an enhanced perception, increased profitable business and a trusted advisor for Siemens in the client organization.
KAM primary focus is to be the single point interface for managing and growing the Account globally.
The primary responsibilities include:
Client Relationship Management: Managing relationships across the hierarchy in the client organization. 
These are the folks directly involved with Siemens engagement and the account manager will be responsible for addressing their queries / complaints / concerns.
Business Development: driving revenues within the assigned account
KRAs include Revenue, Profit, Acquisition, Sales-Pipeline, Receivables, CSAT (Customer satisfaction results)
Client delivery assurance: Assuring the client of Siemens commitment and driving the delivery process by working collaboratively with the Delivery Managers
and other business units. Coordinate and consolidate the effort of the all arms of the organization for the account
Taking Go-to-market Siemens solutions with the account
Account Planning, Governance, and timely collection of receivables
Account Profitability: Working with delivery managers to ensure profitability at sale is adhered
Additional Responsibilities:
Handling Central Technical Support team
Handling management responsibilities including Project Management and /or Account Management, coordination for weekly project review meeting.
Resolve long pending AR cases
Address customer queries on-day today basis
Interaction with multiple level employees from customer side from Technician to VP level
Coordination for POC/Demo
Preparation of Proposal for new solutions as per customer requirement
Presentation to Key stakeholders on various new solutions as per their requirement
Vendor coordination - Major OEM Partners on regular basis
Proposal/Offer submission as per requirement
Rate contract agreement finalization
Payment Terms negotiation with vendors
Technical solution proposal evaluation as per customer requirements 
Payment terms negotiation with customers
Coordinate with key partners on regular basis to keep control
Keeping track of received PO's
Order booking and delivery coordination with regional team
Maintaining central database of customer install base
Coordinate with Global locations and participate in Teams meetings
Coordination for uniformity in deployment
Additional Information
Behavioral & Leadership Competencies
Strong Business acumen: Pre-empts business risks by resolving potential issues & managing trade-offs to drive sustainable business benefits
Result Orientation: High Result and Process Orientation. Sets high targets for once area & pushes self & others for results. Ability to take tough decisions and implements them even against obstacles.
Customer Centric approach for both Internal & external customers. Incorporates customer feedback into decision making and making improvements
Future Orientation: Manages uncertainty, risk & complexity with courage & responsibility. Strategic and long term thinking ability
Leading My Self: Develops resilience by managing own personal resources with care. High Learning ability and pro-active.
Leading Others: Comfortably delegates tasks & decisions, empowers team members & gives them constructive feedback.
Cooperation: Good in building relations and network across the organization.
Communication: Good communication, analytical and inter-personal skills. Good listener, team player and change agent
Knowledge: Technical knowledge about Enterprise physical security systems, Fire Alarm, BMS, HVAC, Digitial IOT solutions and IBMS solutions will be mandatorily required.
This role is based in Location, where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.
Make your mark in our exciting world of Siemens
We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow.
Find out more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers at: www.siemens.com/careers