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Job Description

The Jira, Confluence admin role is responsible for managing, maintaining, and enhancing the Atlassian suite of products having min 3 years of relevant experience, including Jira, Confluence, Git, BitBucket, Bamboo, and other related tools. The role will collaborate with various teams to provide technical support, configuration, customization, integration, and automation solutions for the Atlassian products. The role will also ensure the security, availability, performance, and scalability of the Atlassian environment.


Some of the key responsibilities of the Jira, Confluence admin role are:


- Administer, upgrade, and troubleshoot the Atlassian products and plugins


- Configure and manage users, groups, permissions, workflows, schemes, fields, screens, and notifications in Jira and Confluence


- Develop and implement best practices, standards, and guidelines for the Atlassian products


- Provide end-user training and documentation for the Atlassian products


- Monitor and optimize the performance, reliability, and backup of the Atlassian products


- Implement and maintain integrations between the Atlassian products and other tools, such as Azure, AWS, Jenkins, ANT, Maven, etc.


- Automate and streamline processes using scripts, APIs, webhooks, etc.


- Evaluate and recommend new features, plugins, and enhancements for the Atlassian products


- Integration with AD for SSO



Requirements

Technical Skills:


- Proficient in administration tools such as JIRA Core, Jira Service Desk, Jira Agile, Confluence, Crowd, BitBucket, Bamboo, Jenkins, ANT, and Maven


- Experience with cloud platforms such as Azure, AWS, or Atlassian SaaS.


- Experience with databases such as MS SQL Server, Oracle, MySQL, Postgres


- Knowledge of scripting languages such as Groovy, Python, Shell, etc.


- Excellent communication, collaboration, and problem-solving skills


- Certification in Atlassian products is a plus



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