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Jira Administrator

Today 2025/06/27
Other Business Support Services
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Job Description

Jira Administrator - 5 to 7yrs -Pune


Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.


About this Team


Primarily, provides support for Jira Data Center, by setting up custom Jira projects and workflows and be point of contact for end users for any support required with Jira, upgrading Jira and server-side maintenance. Also be able to support Atlassian Crowd DC and Atlassian Confluence. In a managerial role, manage the Jira support team, DevOps team and few other platform support teams.


What he will be doing:


  • Provides leadership for service delivery team including planning, coaching, recruitment, selection, performance development and mentoring.
  • Monitors staff performance, works with employees to implement goals and document progress.
  • Manages resources in a cost-effective, innovative manner including assisting subordinates in effective use of resources and tools.
  • Manages staff to ensure all duties are performed in an accurate and timely manner.
  • Develops and implements department policies and procedures.

What you bring:


  • At least 5+ years’ experience in a lead role supporting large-scale Atlassian Jira, Confluence Data Center instances (Jira customization, maintenance, upgrades) Manage the Jira Admin team, a DevOps team and other platform support teams.
  • Strong knowledge on installation and maintenance of Atlassian software on Windows and Linux based systems.
  • Basic DevOps knowledge of tools and technologies – SVN, BitBucket, Jenkins, CI/CD
  • Set up personal/team dashboards, workflows, reports, set up custom notifications and permissions in Jira projects.
  • Upgrade Jira/Confluence/Crowd to latest Long Term release versions as needed.

What we offer you


  • An exciting opportunity be a part of World’s Leading FinTech Product MNC


  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities


  • A broad range of professional education and personal development possibilities – FIS is your final career step


Privacy Statement


FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.


Sourcing Model


Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.


#pridepass



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