The successful ITS Logistics Coord II will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and demonstrate the ability to maintain high levels of productivity while maintaining quality support. Follow SOPs, adhere to process and maintain database for own area of responsibility.
Key job responsibilities
-Responsible for daily logistics of IT Assets, accessories and related assets. Follow the logistics shipment guidelines for the transactions.
-Maintain the stock inventory thoroughly in the system.
-Coordinates and schedules inbound transportation of all goods and materials.
-Closely work with third party courier/logistics vendors for all shipments.
-Manage all aspects of logistics, from pick-up assignments to invoice verification for logistics vendors.
-High level of customer orientation in view of daily interaction with internal Amazon employees for receipt of IT assets, updating internal tools and maintenance of databases.
-Develop efficient and accurate processes/metrics for monitoring and reporting performance of logistics vendors including risk identification and mitigation plans.
-Engage with vendors in a detailed, hands on approach to support timely communication of performance.
About the team
In the daily life of an Amazon employee, you come to work alongside the brightest minds in the team. Our focus is on ensuring the satisfaction of our fellow Amazonians, from their very first day to their last. We work tirelessly to create a positive customer experience, collaborating with various stakeholders throughout the day to meet their needs and work backwards. As an individual, you contribute to unique experiences, working together with colleagues to improve the daily lives of fellow Amazonians. It's a dynamic and rewarding environment, where we channel our collective expertise to make a tangible difference.
* Diploma holder with excellent data/order entry skills - Good MS Office skills (Word, Excel, Outlook)
* Minimum 1+ years of experience.
* Proficient with MS Office Suite- specifically, Outlook, Excel and Word.
* Experience managing asset inventories, logistics and carrier related tasks.
* Basic English communication and written communication skills desired.
People with e-commerce and courier industry experience will be preferred.