Job Description
APPLICATION DEVELOPER • More than 4 years’ experience in Discovery / ITOM domain on ServiceNow platform. • Very good implementation knowledge of ServiceNow Discovery, Service Mapping, Certificate Management, AI OPS • Good understanding & hands on and AWS & Azure cloud • Good to have knowledge and working experience of other ITOM modules like Event Management & Cloud Managment • Good knowledge on configuring / troubleshooting skills on IT Infrastructure, Server, Network, Storage, Cloud and worked as a System / Platform administrator • Good knowledge of middleware solutions such as IIS, WebLogic, Websphere, Apache Tomcat, etc • Worked in a Datacenter environment as L3 / L4 support • Technical knowledge of the following areas: Java, HTML, JavaScript, LDAP/Active Directory • Working knowledge of configuration management, CMDB, methods and processes • Excellent verbal and written communication skills, including polished presentation skills with the ability to deliver technical issues to both technical and non-technical audiences in a clear and understandable manner. • Provide excellent customer service, leadership, communication, problem solving and decision-making skills. Nice to have • Basic knowledge and awareness of various other modules like ITBM and security Must have flare for research, innovation and must be passionate to work on innovation topics
