Create and Maintain Technical Documentation: Develop clear, concise, and accurate technical documents, such as user manuals, system configuration guides, and process flow documents for SAP modules.
Collaborate with Development and Functional Teams: Work closely with SAP developers, functional consultants, and business analysts to gather detailed information on system processes and configurations.
Convert complex SAP technical details into easily understandable content for different user groups, including end-users, technical support, and executives.
Prepare detailed SOPs, ensuring they are updated regularly to reflect changes in SAP configurations and processes.
Conduct Documentation Reviews: Regularly review, edit, and update documents to ensure accuracy, consistency, and compliance with internal and industry standards.
Manage Document Repository: Organize and maintain a repository for all SAP technical documents, ensuring they are easily accessible, and version controlled.
Develop training materials and, if required, conduct training sessions
Ensure Compliance with Security and Compliance Standards: Verify that documentation adheres to internal security policies and compliance requirements, especially for sensitive or regulated environments.
Assist in Project Documentation Requirements: Support SAP project teams with documentation for system implementations, upgrades, and migrations, including change requests and test case documentation.
