Job Description
Position Overview Hitachi Energy is currently looking for a n IT/OT Specialist for the High Voltage Business to join their team in Vadodara, India. This team seeks a skilled and motivated individual. Hitachi Energy is a leader in high-voltage technology, offering a wide range of high-voltage products up to 1,200-kilovolt (kV) helping enhance the safety, reliability and efficiency of power networks while minimizing environmental impact. Our technology leadership continues to facilitate innovations in power transmission, enabling smart grids and enhancing eco-efficiency. Hitachi Energy’s EconiQ™ high-voltage portfolio eliminates SF6 with reliable and scalable solutions for the lowest carbon footprint. The EconiQ line has achieved two world’s first – the replacement of SF6 in existing high-voltage equipment called EconiQ retrofill and the breakthrough SF6-free 420 kV circuit-breaker. Hitachi Energy has placed sustainability at the heart of its Purpose and is advancing a sustainable energy future for all. The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible to accommodate business requirements and experience in working with diverse groups and cultures. The ability to multitask & delivers within timelines is essential. The candidate will have excellent communications skills. Mission Statement: As IT/OT Specialist you provide computer onsite support execution for factory or Hitachi energy site's owned/managed assets and operational support of both office IT and shop floor IT/OT assets that are not supported by the OSS techs. You carry out IT/OT Cybersecurity first responder tasks and IT/OT assets cybersecurity operational tasks. Roles and Responsibilities: Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support. Provide computer onsite support of execution for Factory or Hitachi energy site's owned/managed assets, carry out OT asset IT/OT Cybersecurity operational tasks. Carry out the IT/OT cybersecurity first responder tasks by investigating and determining the scope of the incident and working with the cybersecurity team to contain and remediate the incident, under guidance from the factory incident responder. Identify critical assets: responsible for identifying critical assets within the factory that require monitoring and protection. Install and configure remediation measures: install and configure security patches on critical assets to protect the environment from security incidents, with additional assistance whenever required. Report any abnormal behaviour of OT systems: raise alerts to incident response teams in case of detected security events in the operational technology (OT) environment, such as unauthorized access attempts or changes to control systems. work with vendors: to ensure that the security patches and OT systems are properly configured and maintained implement security measures: implement security measures regarding business managed assets. To ensure that the factory's IT/OT systems are secure and protected from potential security threats, under guidance of global cybersecurity teams and the factory process engineer. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business Basic Qualifications (Required skills/ experience) Carry out both, the Office IT and Shop Floor IT/OT assets operational support -Kiosks, Printers, Conf Rooms/ Teams rooms, Vendor machines execution/ support which Global OSS techs are not supporting or are managed/owned by factory, CCTV / security system, Badging, Scanners for MES hardware support. Have a proactive and solution-oriented mind-set and have the ability to work independently and self-driven. Service Now IT Enterprise Platform, MS Office 365, Windows, iOS, Asset Management Tools. Methodologies -ITIL 4 Preferred, L6S Lean 6 Sigma Certified. Proficiency in both spoken & written English language is required. Fluent English communication skills & good local language skills of the major country of responsibility. To be successful in this role you are flexible with good communication skills and hold a strong customer focus. Multi culture experience is a benefit. Typical Education & Experience: Bachelor’s degree in computer science or IT is preferred. 3-5 years of experience in Information Systems and 5 plus years prior experience in IT. Relocation: This position offers relocation based on candidate’s eligibility. More about us Hitachi Energy is a global technology leader with a combined heritage of almost 250 years, employing around 42,000 people in 92+ countries. Headquartered in Switzerland, the business serves utility, industry and infrastructure customers across the value chain, and emerging areas like sustainable mobility, smart cities, energy storage and data centres. With a proven track record, global footprint and unparalleled installed base, Hitachi Energy balances social, environmental and economic values, and is committed to powering good for a sustainable energy future, with pioneering and digital technologies, as the partner of choice for enabling a stronger, smarter and greener grid. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Innovation. www.hitachienergy.com We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.