Job Description
Reliable hardware and seamless software are at the heart of every day-to-day IHG experience. Which means we need an IT Manager capable of inspiring their team of experts to continually raise the bar while installing, maintaining and backing-up key systems across the estate.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
● Managing and monitoring all computer hardware to ensure systems are running smoothly – regularly reporting back to the board
● Keeping up to date with all our approved systems and technology – from LAN to POS
● Auditing IT performance, managing budgets and evaluating vendor proposals
● Recruiting, coaching and managing your team of IT experts to drive exceptional standards
● Safeguarding our IT infrastructure against cyberthreats
What We need from you:
● Communication and customer service skills
● Hands-on experience with brewing equipment
● Knowledge of various hot and cold beverage recipes and espresso production
● Strive for excellence in an eager and motivated manner
● Possess the ability to work under pressure
● Demonstrate exceptional timekeeping and reliability
● Passion for coffee and coffee artistry
● Diploma or Vocational Certificate in Computer Science or IT or related field
● 4 years’ related experience with computer set-up and troubleshooting
● Working knowledge of networks, operating systems and databases
● Strong analytical and problem-solving skills
● Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
● Great communication skills
● You’ll be a team player, proactive, responsible, hardworking and able to work under pressure
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
