IT Identity Operations Analyst

Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1.800 employees supported by a network of +20.000 linguists around the world.At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands.Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms—gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation—enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.This is Acolad - Content That Empowers, Anywhere.Acolad Content Solutions India Private LimitedSai SamuthraPlot No. 41B & 41 C North Phase1st Floor, Sidco Industrial EstateEkkatuthangal, Chennai-600032Landmark: Near Ekkatuthangal Overbridge(Jaya TV Office)Phone: 04466841999We are looking for an IT Identity Operations Analyst to join our team at Chennai Office. You will have overall responsibility for configuration control architecture and software management tools, including but not limited to the knowledge, configuration, and deployment of application whitelisting software tools, and server configuration control software.Main Purpose The job holder is in charge of:Ensuring business continuity of application services in Acolad, concerning Active Directory infrastructure.Participating in projects or efforts to develop and extend the services of Acolad within the area of domainImplementation and monitoring the appropriate quality and information security standards linked to the assigned enterprise IT infrastructure (hardware and/or software, technology/systems/applications/tools) with respect to the QM and ISMS management systems in placeEnsuring proper collaboration with other IT staff, other business units, suppliers or partners by using the appropriate communication flowsConsulting of Service and Project Managers, Team Managers, fellows or customers/partners in the field of own specialisationContribute in providing clean management of SLAs, both upstream and downstreamResponsibilities will include:Operation on Active Directory services infrastructure:Monitor and maintain Active Directory environments (Domain Controllers, users, computers, group policy objects, replication, etc.)Incident managementChange/request management, including deploymentsConsultancyConsolidation and migration effortsProjectsReporting