Job Description
Company DescriptionYour Fairmont Journey Starts Here:Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.Job DescriptionIT OperationsProvide frontline PC and server troubleshooting, resolve IT issues for end users.Modify configurations, utilities and software default settings.Support and administer Windows Servers.Backup and optimize database.Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network.Provide In-house guest IT related matter troubleshooting.Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users.Other ResponsibilitiesBe aware of the hotel fire & life safety/emergency proceduresAttend all briefings, meetings and trainings as assigned by managementMaintain a high standard of personal appearance and hygiene at all timesPerform other reasonable duties assigned by the assigned by the ManagementQualificationsKnowledge and ExperienceDiploma in Information TechnologyMinimum 1 year of relevant experienceGood reading, writing and oral proficiency in English languageProficient in MS Excel, Word, & PowerPointKnowledge of Windows Operating SystemCompetenciesGood communication skillsService oriented with an eye for detailsAbility to work effectively and contribute in a teamSelf-motivated and energeticWell-presented and professionally groomed at all timesAdditional InformationBachelor’s degree in Hospitality Management or related field preferred.Proven experience in a customer service role, preferably in hospitality or a luxury service environment.Excellent communication and interpersonal skills.Strong organizational skills and attention to detail.Ability to multitask and remain calm under pressure.Knowledge of the local area and its attractions is a plus.Proficient in Microsoft Office Suite and property management systems.
