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IT Business Analyst - TEM

30+ days ago 2025/06/27
Other Business Support Services
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Job Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.


A Day in the LifeCAREERS THAT CHANGE LIVES
We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.
Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.
Join us for a career in IT that changes lives.
Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http://bit.ly/MedtronicWomeninIT

Responsibilities may include the following and other duties may be assigned.


  • Reviewing emails and messages to catch up on any urgent issues or updates.
  • Manage orders for cellular devices, including placing new orders, making upgrades, and managing international features.
  • Daily closure of wireless and wireline requests and incidents.
  • Input telecom invoices and expense data into management systems.
  • Analyze billing data to identify discrepancies or unusual charges.
  • Timely processing of Wireless and Wireline invoices
  • Analyze billing data to identify discrepancies or unusual charges.
  • Communicate with telecom vendors to resolve billing issues or disputes.
  • Assist in negotiating contracts or service terms under the guidance of senior team members.
  • Support in identifying cost-saving opportunities.
  • Collaborate with other departments, such as IT and finance, to ensure seamless telecom operations.
  • Follow up on pending issues and documentation for audits or compliance checks.

Basic Qualifications


  • Bachelor’s degree
  • 3+ years of experience with a bachelor’s degree or 2+ years of experience with an advanced degree
  • Proven experience in managing and optimizing telecom expenses

NICE TO HAVE (Preferred Qualifications)


  • Bachelor’s degree in business, Finance, IT or related field
  • Proficiency in analyzing telecom usage data and identifying cost-saving opportunities
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with cross-functional teams and external vendors
  • Knowledge of telecom expense management software and tools is a plus

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 


Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 


About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.


Learn more about our business, mission, and our commitment to diversity here  
 



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