Finance Technology team is looking for an IT Application Functional Analyst with extensive expertise in Treasury and related financial data to play a key role in designing and implementing new workflows and extending the functional capabilities of treasury applications used within Amazon. This role will recognize, highlight and drive adoption of best practice techniques and to communicate with business users the full scope of capabilities including functional analysis, data flow, and data analysis. Core activities will include gathering and defining requirements, configuration of standard applications and modules within systems, gap analysis, functional design of application workflows, and end user support for multiple modules in multiple geographies. This role will be responsible for, and have significant influence over a portion of projects in the team’s systems portfolio.
Key job responsibilities
- Interact with business customers to understand and document their business processes and requirements.
- Perform gap analysis to determine system configuration changes, or document necessary system enhancements or requirements.
- Create business requirements documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents and implementation documents.
- Work with the business and the rest of the functional team to design and implement system modifications or configurations.
- Work with business customers, third-party providers, internal teams to troubleshoot, and resolve problems quickly and diligently. Update relevant runbooks as necessary.
- Continuously seek to enhance processes, workflows with latest technologies, capabilities and consistently seeking refinement of better KPIs and operational metrics.
- Capable to solve problems at their root, stepping back to understand the broader context, and engaging technical resources for assistance when appropriate.
A day in the life
IT APP analyst will review operational metrics, communicate with customers on open tickets. They will work on implementing new workflows. Including delivering design documents, workflow documents and status updates to stakeholders. IT app analyst will be expected to drive enhancements and new functionality daily.
About the team
The FinTech- Treasury is a fast moving, highly critical organization within the broader Finance Technology organization. We strive to deliver for our customers on a daily basis and continuously raise the bar on operational excellence, efficiency and innovation.
- Functional knowledge of system design of general SaaS platforms.
- A minimum of four years experience working with SaaS platforms such as Kyriba, Reval, Redbridge or related systems.
- Experience working with Treasury, Payroll, Accounts Payables, Accounting, Purchasing, Account Receivables, Cash Management and Fixed Assets and their related systems.
- Strong system knowledge in bank statement reporting, cash management and forecasting, payments, netting, In House Banking (IHB), bank account management, user administration of financial transactions and financial accounting.
- Ability to troubleshoot unique and disparate challenges or issues within the mix of systems supported. Root cause analysis and complex problem-solving skills are important.
- Experience prioritizing competing demands, scoping large efforts and negotiating timelines.
- Experience in engaging Third Party Support to research and resolve issues.
- Experience analyzing data and translating business requirements into technical specifications.
- Excellent interpersonal skills and the ability to effectively organize and communicate across functional and technical lines are critical.
- Finance Technology team is a fast paced, dynamic environment. A strong desire to work in such an environment is an important key to success, as is willingness to learn and adopt quickly.
- Ability to work independently with limited general supervision, deal with potentially substantial ambiguity and deliver results.
- Ability to collaborate with a diverse set of business customers and drive consensus when conflicting requirements are identified.
- Strong business knowledge and strong technical application experience is essential for success