Job Description
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Job Title: CMMS Support
As part of the ISC (Industrial Services Center) Methods & Process department, you are in charge to support the external CMMS implementation & deployment.The role is located in Bangalore.
ISC is in charge of supporting the Services Region’s by providing services activities for maintenance and ALM tenders and projects.
ORGANISATION
Organisation structure (job belongs to...)
- APAC/Services/ Services Engineering Center (SEC)
Reports directly to:
- Services India organization – ISC - Methods & Process - Leader
Other reporting to:
- Services Operations Product Line / Head of Transversal Processes
Direct reports:
- N/A
Network & Links Position title of connected positions / functional report
- Internal : SER Ops PL, Projects from every region’s WW , BPO, rBPE & IST
- External : Vendors
MAIN RESPONSABILITIES
Tender activities
- Support in the analysis of provision of an external MMIS (Maximo unless specified) including sub system interfaces during tender phase,
- provide high level proposal and associated costs to the bid management team
- Ensure core model guide lines are respected
- Coordinate activities with the different stakeholders
Project / Implementation phase
- Providing both technical and functional support during execution phase to the project in conjunction with local suppliers if solution is required on premise.
- Support preliminary design & detailed design
- Map & specify interfaces with different subsystems
- Support testing & training activities
- Support data loading
- If solution in cloud, support IS&T as in this instance could fall within their scope.
Customer relation
- Ensure strong stakeholder management – with Services development, project engineering, tenders, operations, rBPE / BPO etc to ensure good visibility on team’s execution and adapt as applicable time to time
- Provide up to date information to internal and external customers,
- Ensure real time project support and forward-facing defects are efficiently managed.
KPI’s
- Deliverables QCD (RFT, Cost and OTIF), Adherence to delivery plan
